WhatsApp Chat & Abandoned Cart

WhatsApp Chat & Abandoned Cart

Pricing
$4.99/month. Free trial available.
Rating
4.3 (129)

Recover Abandoned Carts and Improve Customer Service with Wati

Wati helps you recover abandoned carts and boost sales with WhatsApp API tools. Use WhatsApp broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WhatsApp to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WhatsApp Green Tick.

Wati helps you recover abandoned carts and boost sales with WhatsApp API tools. Use WhatsApp broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WhatsApp to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WhatsApp Green Tick. more
  • Recover carts, confirm orders, and send updates with WhatsApp notifications.
  • Set up auto-replies and send personalized messages to your customers.
  • Showcase products efficiently through the WhatsApp Catalog.
  • Improve customer service with our shared team inbox.
  • Increase engagement using customizable WhatsApp chat widgets.

Languages

English

Works with

  • Zapier
  • Zoho CRM
  • Hubspot CRM
  • Woocommerce
  • Google Sheets
  • Facebook Ads

Categories

Pricing

Starter

$4.99 / month

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Order Confirmation, Shipment messages
  • Welcome/Recover cart Opt-in pop ups

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (129)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales, particularly through effective abandoned cart recovery. It integrates well with Shopify and CRM systems, offering features like automated responses and chatbots. The user-friendly interface and stable performance enhance customer service efficiency. While support responsiveness varies, effective assistance is valued. Automated workflows and templates further streamline operations.

April 17, 2025

Excellent WhatsApp Automation Tool for D2C Businesses!
We've been using WATI for several months now, and it has completely streamlined our customer communication. From automated order updates to personalized campaigns, the platform is super intuitive and packed with features.
Support is quick and helpful, and setting up flows was much easier than expected. It's a must-have tool if you're serious about scaling your WhatsApp communication!
Highly recommend for eCommerce, especially if you're running on Shopify

Bitrontix™
India
Over 3 years using the app
April 17, 2025

App excelente, integra facilmente no Shopify e ajuda na automação de mensagens transacionais e disparos em massa. Super recomendo!

Shopmano
Brazil
9 months using the app
February 8, 2025

One of the worst Customer support they have. Their buggy automated message do not work as they mention. And this issue we facing for all 3 days and no single support from them. Waste of money do not purchase from them.Ticket has been raised with them and no proper response is given from their customer support

Just Shopper
India
3 days using the app

Support

App support provided by WATI: WhatsApp Team Inbox.

Developer

WATI: WhatsApp Team Inbox

Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK

Launched

September 11, 2020

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