Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and excellent customer service. They find it effective in boosting conversions and recovering abandoned carts, especially through its WhatsApp chat and automated messages. The app's robust analytics and multilingual support are also praised. It's particularly recommended for businesses using WhatsApp extensively, with merchants highlighting its efficiency, affordability, and positive impact on sales.

January 31, 2024

This app is a complete SCAM. They say it's free, but the inactive app charged me 297 USD!!!. Do you know why I paid this? 0 conversions!!!

I want a refund due to this non-transparent behavior. Hidden costs are extremely annoying!!!

"I choose 5 star for my comment to be seen on top""

YEM Kitabevi
Türkiye
2 months using the app
Edited December 26, 2023

the app says its free, they dont show charges anywhere, after using it for some time, my shopify bill shows a huge bill of $140 just for this app. I spoke with developer of this app, even they wont help me to solve this. I wont use this app ever again due to misrepresentation. they say its free but then you are charged a very huge amount of bill.

Update, they solved the issue for me and now i am satisfied with the customer service.

Home Geek
India
3 months using the app
March 31, 2024

Super application très efficace, le support est très réactif et professionnel
Je recommande sans hésiter si vous voulez augmenter votre ROI et récupérer vos paniers abandonnées

Création Orientale
France
4 months using the app
March 4, 2024

SweetHelp App is an amazing application that helps in recovering abandoned carts through WhatsApp. The return on investment is insane, and the customer support is of the highest quality. Highly recommended for scaling your business on WhatsApp.

Arivam
Portugal
2 days using the app
January 15, 2024

This app is necessary if you want to increase your conversions. The Support is awesome and even solves your problems.

Puropelle
Pakistan
5 days using the app
January 19, 2024

Questa app è molto utile, inizialmente abbiamo utilizzato la versione gratuita, ma grazie all'elevato numero di carrelli recuperati, abbiamo attivato la versione premium che ha molti vantaggi.

Ffitness
Italy
Almost 2 years using the app
December 13, 2023

Hello. It was great to have a chat with Victor and solve our issues,. highly recommend this app.

PRETTY UR PARTY
India
8 months using the app
Edited January 5, 2024

show de atendimento do Victor e show de app otimo.

Terapia da Mulher
Brazil
About 1 month using the app
December 30, 2023

Ainda não entendi bem se tem opção gratuíta, pois pede autorização de cobrança no cvartão de credito

Raso Loja
Brazil
About 9 hours using the app
January 10, 2024

Impressed with Sweethelp! The WhatsApp cart recovery feature has significantly lifted our sales. Simple setup and great results!

velustic
Burkina Faso
12 minutes using the app