Reviews (116)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly increase abandoned cart recovery rates, with some noting improvements from 5% to 45%. It features customizable WhatsApp contact badges and detailed analytics that aid in refining marketing strategies. Key functionalities include confirming COD orders and sending discount reminders, which boost customer engagement and sales. Merchants also appreciate the user-friendly interface, easy installation, and responsive customer support, highlighting its positive impact on business revenue and customer re-engagement.

September 24, 2021

So far so good. Tech help is good and efficient. We will install on another site as we are happy with it.

PINND UK
United Kingdom
About 6 hours using the app
Edited May 15, 2023

WhatsApp Abandoned Cart & Chat Sweethelp provides robust analytics and insights into customer behavior, allowing us to gain valuable knowledge about our target audience. By analyzing metrics such as click-through rates, conversion rates, and engagement levels, we can refine our strategies, optimize our messaging, and continuously improve our sales recovery campaigns. These data-driven insights have been instrumental in driving our success and achieving remarkable results.

ClimSale
Canada
About 5 hours using the app
December 21, 2021

Quick and fast resolution. Had some queries about payment charges, clarified that they didn't update the FAQ page, hence was relieved.
Will continue to support the app and the team. Thanks.

LabelDC
India
About 3 hours using the app
April 11, 2023

The costumer service its just AMAZING. I had a few minor problems and they were able to fix them in seconds.

Lucky Mï
Mexico
About 1 hour using the app
October 16, 2021

Customer service was very helpful - super quick at responding and troubleshooting. Highly recommend.

Adelphi
Kenya
About 1 hour using the app
September 24, 2021

Tech Support is standout - found a small bug and it was resolved very fast by Ryan. We are happy with this app and will use again.

Coefficient Cycling
United Kingdom
About 1 hour using the app
December 6, 2021

Received fast and clear information on the app features. Good support and the support person was well-informed.

Quirkaboo
United Kingdom
24 minutes using the app
May 19, 2022

Muy buena atención a cliente, falta ver el desempeño de la app pero parece que todo muy bien, cumplirá con mis espectativas.

Numo Shop
Mexico
22 minutes using the app
October 20, 2021

Love it! Easy and so quick to activate! I am really looking forward to connecting with our clientele in this way.

The T-Shirt Bed Co.
South Africa
19 minutes using the app
January 26, 2022

Customer support is really efficient. I've downloaded the app and asked for all the questions i had and they answered quickly and clearly.

Farmacia Rex
Uruguay
17 minutes using the app