Reviews (116)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly increase abandoned cart recovery rates, with some noting improvements from 5% to 45%. It features customizable WhatsApp contact badges and detailed analytics that aid in refining marketing strategies. Key functionalities include confirming COD orders and sending discount reminders, which boost customer engagement and sales. Merchants also appreciate the user-friendly interface, easy installation, and responsive customer support, highlighting its positive impact on business revenue and customer re-engagement.

Edited October 25, 2021

Llevo pocos días usando la app, sin embargo, su atención a clientes es buenisima, Victoria me ayudó mucho con la configuración y ya esta listo todo en mi página para empezar a interactuar con mis clientes vía whatsapp. Todo pinta para ser una excelente herramienta!

Beauty Corner México
Mexico
7 months using the app
February 27, 2023

It's a great app and support. Also the team is very responsive if one has questions. I recommend it and it works.

Khan El Kaser
United Arab Emirates
7 months using the app
February 16, 2023

Otimo app, suporte muito bom, app que facilita o uso do botão do whatssapp e outras funções muito importante para o Drop.

BABY ZOOM
Brazil
6 months using the app
September 22, 2021

Just downloaded the app and am excited to start using it. Ryan from customer support has been amazing and I can see that these guys are on top of it. So far so good & am looking forward to being able to provide our customers with better support from our side.

Blackbeancoffee.africa
South Africa
6 months using the app
October 19, 2021

Cheapest and most efficient solution on the app store. If you rely on WhatsApp for your business, you'd be silly not to use this app.

Charles Orwin
France
6 months using the app
Edited March 14, 2023

Great and fast support! they fixed my issue in minutes! I had an issue where the button was not appearing on the homepage , contacted support and helped solve it directly

CHACHATI
Lebanon
6 months using the app
October 13, 2021

Ryan was really helpful and in less than a minute solved my problems! Thank you and very good app. I'll use it on my store

Goldonis
Italy
5 months using the app
September 8, 2021

I am using the app and finding it really useful. Team was proactive and supported me during the implementation. They are working on some bugs. Hopefully they will close them soon

KitsGuru
India
4 months using the app
November 8, 2021

Estou usando este app, estou gostando muito. O suporte deles é muito rápido e eficiente.
Muito bom mesmo.

Zoo Brinquedos
Brazil
4 months using the app
Edited November 11, 2021

Great application It should be Uses in all stores.Help me with a lot of things.I advise everyone to try it

PetSooq
Jordan
4 months using the app