Reviews (116)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly increase abandoned cart recovery rates, with some noting improvements from 5% to 45%. It features customizable WhatsApp contact badges and detailed analytics that aid in refining marketing strategies. Key functionalities include confirming COD orders and sending discount reminders, which boost customer engagement and sales. Merchants also appreciate the user-friendly interface, easy installation, and responsive customer support, highlighting its positive impact on business revenue and customer re-engagement.

Edited October 14, 2021

Initially installed and had teething issues but they were able to rectify the issue in a matter of minutes.

Venom Hybrid Turbos
United Kingdom
4 months using the app
October 21, 2021

Great Customer support! Quick and prompt responses always. App is good and fulfills all my requirements for customer support and notifications. Recommended!

JattBoot
India
3 months using the app
March 10, 2022

I tried this app to look for some functions, and I realized this app is offering more functions than most of other similar apps with very good price. The customer support is great, kind and polite. If you are looking for an WhatsApp app, for notification or COD verification, or WhatsApp chat, this will be the right one, don't miss it.

SUNQ TEA
China
3 months using the app
August 31, 2021

Super service client ! Très réactif face à un petit bug qui a pu être réglé en 5 minutes chrono ! L'application est très facile à mettre en place ! Je recommande

Saskia Paris
France
3 months using the app
May 8, 2023

Scioccato dalla qualità eccellente del customer service, sono stati a mia completa disposizione per svolgere una richiesta particolare che non era compresa nei loro servizi. Consiglio assolutamente, provare per credere.

Comforta™
Italy
3 months using the app
March 20, 2023

Great and fast support!
They fixed my issue in a few minutes!
The application works very well.
Highly recommended

Vibronixs
Lebanon
3 months using the app
May 4, 2023

It is a very useful Shopify application, but I encountered some problems while using it. Luckily, customer service representative Victor provided me with very effective help and support, resolving my issues. He was very polite, professional, and patient, and explained the solutions very clearly, allowing me to quickly resolve the problem. I am very grateful for his assistance, and I will definitely recommend this application to my friends and colleagues. If you need any help with this application, do not hesitate to contact Victor, as he is definitely an excellent customer service representative.

瓷曦.DawnsPorcelain
Hong Kong SAR
2 months using the app
Edited March 29, 2023

Installation facile en 2 minutes, le support est tres disponible et efficace, le template de message sont tres bien fait. Cette app a boosté mon chiffre d'affaire. Je recommande.

Plug
Belgium
2 months using the app
May 10, 2023

Esta muy bueno, lo mejor que es Gratis , en mi primer dia ya recupere una venta, y puedes enviar hasta 2 mensaje de recuperar carrito..

EmaChile
Brazil
2 months using the app
June 19, 2021

We test quite a few apps as we're always trying to find the most efficient permutations and user friendly environment for our employees. Never have I experienced customer support like this.
Super fast, arranged a call on a weekend to solve an issue I had, and at the same time, professional. The app is elegant and easy-to-use.
You don't need any other WhatsApp chat widget, this is the one.

Mopani Pharmacy
South Africa
About 2 months using the app
Apex Apps replied June 21, 2021

Thanks for this wonderful review Jason. Customer support is our number one priority and it was a pleasure assisting you ! If you need anything else, don't hesitate to reach out :-)

Take care,
Sweethelp Team