Conversion | Customer service
WhatsApp Chat & Support

WhatsApp Chat & Support

by HelpNinja

Automated Abandoned cart recovery,Message Broadcast,Free chat

5.0 of 5 stars(161 reviews)
Free plan available. 14-day free trial. Additional charges may apply.
Add app

1 click chat & share setup

With a single click you can enable Chat and Sharing capability. Your customers can reach you easily with a click. No branding added.

Unlimited Broadcast messages

You can send important messages to your WhatsApp users in a single click. You can send unlimited broadcast with no per message cost.

Increase your revenue

With our real time alerts, you will be notified immediately so that you can act. Reaching out real quick helps and we help you with that.

About WhatsApp Chat & Support

Join the elite group of store owners who have recovered 6.6 Million USD so far using us.

Broadcast

Unlimited WhatsApp broadcast to send important messages or promotions to your users via WhatsApp with a single click.

Chat

With our simple setup, your customers can reach you with a single click from your website. No branding and unnecessary steps for them to reach you.

Out of hours

Specify a custom message for customers reaching you when it's out of hours.

Multiple Agents

If you have more than one person doing support, you can smartly redirect the chat to different people so that one person doesn't get overloaded.

Share

With a simple setup, you can add the share button where your customers can easily share your website with their WhatsApp friends.

Automated recovery

We will be able to send the recovery messages automatically without you doing anything. You will be able to send unlimited WhatsApp messages and recover more money.

Manual WhatsApp Recovery

Recover your abandoned carts by reaching them directly with the medium that they use to converse with peers. Setting up happens with a single click.

Smart SMS Fall Back

If we can't reach your customer via WhatsApp, we send them an SMS to their mobile number and recover more orders for you :)

Recovery messages with a single click.

Recovery messages can be sent with a single click and we provide unlimited templates which you can create and re-use with a single click

Email alerts for each abandoned cart.

We send you emails for each abandoned cart so that you can immediately reach your customers. Faster recovery messages are the key and we help you with that.

CRM

You can get your customer's details when you chat with your customers on WhatsApp. It gives you the complete details about that customer so that you can help them efficiently.

Orders CRM

you can compose order templates for sending order confirmations, ask for a review etc manually.

Automated Order Confirmation messages

send order confirmation messages automatically and keep your customers up to date.

Automated Order Shipping Alerts

never let your customers guess where their order is keep them updated via WhatsApp

Integrates with

  • whatsapp

Media gallery

  • Free WhatsApp.
  • Template creator
  • Whatsapp template
  • Chat button
  • Share Button
  • Orders CRM

Support

Pricing 14-day free trial

Free Forever

Free

  • Unlimited WhatsApp chats
  • 100 Manual cart abandonment recovery messages
  • WhatsApp Share button
  • Reports
  • No branding of ours

VIP

$9.99/month

Automated message rates vary by country and start at $0.02 per message

  • Free +
  • Unlimited Manual cart recovery messages
  • Automated recovery messages
  • Whatsapp CRM
  • Order CRM
  • Email Alerts
  • Priority Support

Advanced

$19.99/month

Automated message rates vary by country and start at $0.02 per message

  • VIP features+
  • Unlimited Broadcast messages using your number (no per-message cost)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    96% of ratings are 5 stars
    (155)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 161 reviews

Most recent reviews

jiew82633

Rating
5 of 5 stars
Posted
September 15, 2021

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BeBeauty.ShopIL

Rating
5 of 5 stars
Posted
September 12, 2021

this application its the most effective to bring coustomers tp your store - i love it !!!!!!!!!!!!!!

Vanesha

Rating
5 of 5 stars
Last edited
September 11, 2021

We really loved the app. Using it for a long time and the best part is customer support, team is quick and really responsive and solves all our issues in minutes. Must recommend this app over all the other solutions available online.
Palash
Vanesha

View all reviews