WhatsApp Button by EAZE

WhatsApp Button by EAZE

评论 (278)

整体评分
4.9
每个评分等级的数量
  • 94% 的评分是 5 星
    261
  • 4% 的评分是 4 星
    12
  • 1% 的评分是 3 星
    2
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
    3
2025年3月3日

I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?

"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"

Haloplus Nederland
荷兰
Gravity Technologies AG已回复 2025年3月5日

Thank you for your review and feedback! We appreciate you using our app.

We understand your frustration regarding support and the welcome message, and we apologize for any confusion.

We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.

To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.

If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.

We hope this clears up any confusion!

2023年10月6日

NO SIRVE

My Store
厄瓜多尔
3个月 人在使用应用
Gravity Technologies AG已回复 2023年10月7日

Hello My Store,

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

编辑时间：2023年4月15日

I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please

nowshopfun
土耳其
19天 人在使用应用
Gravity Technologies AG已回复 2023年4月15日

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

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