Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, user-friendly interface, and seamless integration with their stores. It's praised for enhancing customer engagement and support through a direct communication channel. The app's features, including a visible button on the storefront, are effective in converting leads and boosting conversion rates, even in the free version. Merchants also value the real-time customer support and the responsive app support team, making it a crucial tool for improving user experience.

October 26, 2023

I wanted to take a moment to express my heartfelt gratitude for the seamless integration of WhatsApp into our Shopify website. It's truly been a game-changer for our business, and I couldn't be more pleased with the results.

WhatsApp's integration has enhanced our customer experience in so many ways. It has allowed us to provide real-time support and assistance to our customers, helping them make informed decisions and complete their purchases with confidence. The convenience of starting a chat, sharing product information, and even processing orders directly through WhatsApp has significantly boosted our conversion rates.

Colbee USA
United States
7 months using the app
November 28, 2023

I've been using the WhatsApp Chat Button app for some time now, and it has significantly enhanced my Shopify store's communication capabilities. The integration with WhatsApp is seamless and user-friendly, providing a convenient way for customers to reach out.

Pros:

Easy Integration: Setting up the WhatsApp Chat Button was a breeze. The app's interface is intuitive, making the integration process smooth and hassle-free.
Responsive Customer Support: I encountered a minor issue during setup, and the customer support team was quick to assist. Their responsiveness and willingness to help were highly appreciated.
Customization Options: The app offers a range of customization options, allowing me to tailor the chat button to match my store's branding seamlessly.
Proactive Communication: The app allows for proactive communication with customers, which has proven to be effective in boosting engagement and addressing queries promptly.
Cons:
Honestly, I haven't encountered any significant drawbacks so far.

Overall Impression:
I highly recommend the WhatsApp Chat Button app for any Shopify store owner looking to enhance their customer communication. It has become an integral part of my business, and the convenience it brings to both me and my customers is invaluable.

Libela
Mexico
About 2 months using the app
November 13, 2023

This app has been an absolute game-changer for my business. It is incredibly useful and has made it so easy for me to connect with my customers. The best part? The configuration process is a breeze! With just a few simple steps, I was up and running in no time. If you're looking for a seamless way to integrate WhatsApp into your website, look no further than the WhatsApp Button by EAZE

Servizi & Telecomunicazioni
Italy
3 months using the app
October 15, 2023

Just a great and simple way to have customers or prospects reach out on WhatsApp. A nice second option for anyone who might not want to reach out using the Contact Page. Easy to install, easy to understand and it works!

Canada Stock Footage
Canada
About 1 month using the app
November 15, 2023

the what app button is amazing, it pops up on my web page , on phone and desktop, it allows my customers to easily reach, i like it and highly recommend for all who wish to avail what s contact option on their web stores.

Sort Savvy
United States
21 days using the app
October 23, 2023

WhatsApp Chat is a user/customer friendly app that will revolutionize the way we keep our customers satisfied. From the look of things, we're already seeing an uptick in our lead generation since we installed this service. Kudos to WhatsApp engineers for making this tool possible and accessible to small and large businesses alike. We're still reviewing this app, and will update this review as new insights emerge. Again, thank you very much.

Remote Practice Managers
United States
8 days using the app
October 12, 2023

simple yet effective. our customer is getting instant reply with this rather than waiting for hours and hours for just a simple question about product which leads to loss of sells. but with this we overcome that issue.

VeeFash
India
22 days using the app
October 22, 2023

I recently added the WhatsApp button to my Shopify store, and I am happy with the results. This simple yet powerful feature has greatly improved customer engagement and support. It's incredibly convenient for both me and my customers. The real-time chat functionality has not only increased sales but also enhanced our customer service. I highly recommend the WhatsApp button for Shopify to anyone looking to boost their e-commerce business's performance and customer satisfaction.

Leela Institute of Professional Studies
India
10 days using the app
October 6, 2023

The application is the best chat option I have seen for WhatsApp, easy to install and configure and with many options, and I have not had problems with any issue when I installed it

Artesanías Lola Montez
Colombia
About 2 months using the app
September 11, 2023

It's just so simple to set up and include in our website design. Within a couple of hours, we got our first WhatsApp that led to an order from Scotland. Fabulous. It's terrific when this end of the tech spectrum helps us convert potential customer online interest into sales.

Afro-Celtic Sporrans
South Africa
19 days using the app