WhatsApp Button by EAZE

Name: WhatsApp Button by EAZE
Brand: Gravity Technologies AG
Rating: 4.9 (279 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (279)
Developer: Gravity Technologies AG

Show a WhatsApp Chat Button in your shop so that customers can directly send you a message.

The app adds a chat button for WhatsApp to your shop. If a customer has a question or would like to contact your shop, he can easily click on the button. It redirects the customer instantly to WhatsApp with a prefilled message, so that he only needs to send the message to contact you via WhatsApp. You are able to fully customize your chat button. It is also possible to style the button with custom CSS styles.

Add a WhatsApp chat button to your shop
Customers can directly and easily contact you via WhatsApp
Customize your chat button to match with your shops style
Responsive design for mobile and desktop devices
Track your Button Clicks with Google Analytics / Tag Manager and Meta / Facebook

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

WhatsApp
Google Analytics
Facebook

Pricing

Free

Prefilled WhatsApp message
3 different appearance types
Change the position of your button
Visibility settings for mobile & desktop

Pro

$0.89 / month

Everything from Free Plan
Notification badge
Greeting message
Color, size & custom styling
Dynamic variables
Google Analytics & Meta Pixel

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (279)

Overall rating

4.9

Counts per rating level

94% of ratings are 5 stars
262
4% of ratings are 4 stars
12
1% of ratings are 3 stars
2
0% of ratings are 2 stars
1% of ratings are 1 stars
3

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its easy installation and user-friendly interface, ideal for those with limited technical skills. It enhances customer communication through a direct, real-time channel, increasing customer satisfaction and engagement. The app integrates seamlessly with Shopify, offers customization options, and has contributed to a boost in sales due to improved customer service. A free version allows merchants to try essential features without financial commitment.

March 3, 2025

I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?

"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"

Haloplus Nederland

Netherlands

5 months using the app

Gravity Technologies AG replied March 5, 2025

Thank you for your review and feedback! We appreciate you using our app.

We understand your frustration regarding support and the welcome message, and we apologize for any confusion.

We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.

To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.

If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.

We hope this clears up any confusion!