Zoko: WhatsApp for D2C Brands

Overall our experience with Zoko has been excellent. The platform is user-friendly, efficient, and has helped streamline our operations smoothly. We appreciate the support and features provided.

It helped me to have professional conversion and update them about their orders in a hazzle free way.

Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome

The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.

Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.

I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...

Zoko is an excellent addition to your E-commerce business flow. Whatsapp conversation with customers will become super easy. They have pre-made workflows for COD confirmation, shipping updates, abandoned cart messages, etc which will make your work easy.. Integration with other apps is also super fast... Lots of features. People working here are also easy to work with!! If it's WhatsApp, You shouldn't look elsewhere

Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together

Wonderful app and wonderful customer service. Team is very active on solving critical queries and building awesome features. Zoko adds a lot of value to our brand with its whatsapp messaging service

Zoko is one of the most powerful WhatsApp automation platforms I’ve worked with. The integration with Shopify is seamless, and the flow builder is flexible enough to handle advanced use cases like abandoned carts, order confirmations, follow-ups, and customer segmentation.

What really stands out is the stability of the system and the depth of automation logic you can build without relying on external tools. The dashboard is clean, intuitive, and built for scaling real businesses—not just basic messaging.

Their support team is professional, responsive, and actually understands technical and business requirements, which is rare. Zoko helped us improve customer engagement, response time, and conversion rates in a very noticeable way.

If you’re serious about WhatsApp marketing, automation, and e-commerce growth, Zoko is absolutely worth it.

Highly recommended.
and best one i work with it is "Nishant Balasubramaniam"