Zoko ‑ WhatsApp Catalog & API , 172 avis
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So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).
Thanks for kind words and also special thanks for the suggestion on tasks and the improvement to private notes.
We have both in the product map. Will keep you posted on progress
Nice Application easy to implement, Good Experience with Zoko Team, I highly recommend people to use it.
Thanks for the positive review. We look forward to continuing the great experience you are having. :-)
We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!
Thank you for sharing your positive experience with our team and Zoko's WhatsApp Business API service! We're thrilled to hear that you've found value in our offerings and the personalized attention we provide to each of our clients. Nash and the rest of our team are dedicated to ensuring that our partners succeed. Your feedback only reinforces our commitment to excellence. We're excited about the potential our app brings to online businesses, and we're glad you've seen its impact firsthand. Please don't hesitate to reach out if you need further assistance or have any feedback. Thank you for trusting Zoko, and we look forward to continuing to support your business growth! 🚀
This is a Great app. The after sales service is particularly great. We really appreciate that. Somethings we would like to see added to the Zoko platform
- Individual replying on a particular message (same as on a regular WhatsApp chat)
- The vendor should be able to put in a discount code for the customer at checkout
- A space for the vendor to add a note on the order form at checkout
- In quick reply , we should be able to decide the image order and re arrange with drag and drop
- Better analytics on Broadcast messages
Zoko is very powerful and not expensive ...
amazing service provide it from amazing staff also price is for the service is fair
Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica.
Sin lugar a dudas es la mejor aplicación whatsaap del mercado.
Great guys, great job, I'm very happy that I started working with them.
They are making my store more effective, it's looking like I'm playing with the big ones.
Thank you for your patience.
Great app with helpful features for whatsapp business integrations, mainly for the newly launched websites/businesses. A REALLY Helpful support team. Great for blast marketing and broadcasts. Need to add certain basic features like multi language chat support with customers. Should allow re arrangement of the list of fixed 'quick replies'. The website is where all the features are available, on the mobile app the options are limited.
We are using this app for transactional communication with the customers, and sending broadcast messages. It's fulfilling the requirements. The are improving as per the requirements, and their system is real easy to operate. Not to miss, the real time support we get from their team is appreciable.
Thank you! Love the scale at which your team does things! thanks for all the feedback and suggestions too!
My old review:
"Zoko is costly compared to Wati. I started using Zoko for my D2C store. It was good. Then I used Wati for my B2B business. Comparatively, the amount of customization and flexibility we have on flows is more with Wati than Zoko.
One more thing is 1000 conversations per month are free in WhatsApp. Just like that, Wati is also offering 1000 free platform conversations. But Zoko is charging for all the conversations.
Now, I considered Freshmarketer, which is way more powerful and cheaper than Zoko.
Do not choose Zoko. Go for either Wati or Freshmarketer. I'm planning to move to Wati or Freshmarketer soon."
For this review, they have blocked my access to my dashboard without any update from their end. I've cleared all the bills!
I'll take this to the Shopify app store.