Zoko: WhatsApp CRM

We have been using ZOKO for the past two years, and we have done a lot of automation which has helped us immensely. Team members like Chandu,Arpit, Aaquib, and Rahul are superb and intelligent individuals who assist us immediately if we encounter any issues in the automation process. We are expecting many more features moving forward.

I've been using Zoko for a few months now, and it has completely transformed the way I interact with customers on WhatsApp. The integration with Shopify is seamless, allowing me to manage orders, send automated messages, and even recover abandoned carts—all from WhatsApp!

What I Love:
1)Automated Messages – The ability to send order updates, promotional offers, and cart recovery messages automatically has saved me so much time.

2)Easy Product Sharing – I can send product catalogs and even take orders directly through WhatsApp, making it super convenient for my customers.

3)Multi-Agent Support – My team and I can manage customer chats efficiently from a single dashboard without any confusion.

4)No-Code Chatbot – I set up quick replies and automated responses without needing any tech skills.

Overall, Zoko has been a game-changer for my Shopify store. If you rely on WhatsApp for customer interactions, I highly recommend trying it out!

Amazing app and team! with a very engaging and packed with utilities and marketing tools provides us with Lakhs of content and satisfied customer's. Their UI recently got a massive upgrade making my overall experience 100x better. Everything is so accessible with reasonable pricing structure. I would highly recommend them!

Zoko has completely transformed the way we use WhatsApp for our business! The automation features have saved us hours of manual work, making order processing, customer engagement, and marketing seamless.

But the best part? Their support team is incredible! Always quick to respond and super helpful whenever we need assistance. If you're looking for a reliable WhatsApp solution with top-notch support, Zoko is the way to go!

We used Zoko for our WhatsApp marketing and abandoned cart checkout flows. Overall, it has been a good experience, and the service is useful; tons of features could be used through Zoko, which requires a fair amount of learning, and that is something I think that can be simplified.

But overall, very good experience.

Zoko has been instrumental in improving our sales significantly. We have seen a very high uptick in revenue from abandoned cart recovery and a highly reduced number in terms of COD rejections. Highly recommend it.

⭐️⭐️⭐️⭐️⭐️ Game-Changer for Our Shopify Store!

We have tried multiple WhatsApp Business solutions, but Zoko is simply unmatched. Since integrating it with Shopify, our sales have skyrocketed, and the return on ad spend (ROAS) from WhatsApp messages is nothing short of incredible. The ability to target both high and low-value abandoned checkouts has significantly reduced cart abandonment and boosted our revenue with minimal effort.

The support team is exceptional—always ready to integrate new features and improvements. The cost is negligible compared to the value it brings, and the possibilities are endless. If you’re a brand looking to maximize conversions and customer engagement on WhatsApp, Zoko is the absolute best choice. We wouldn’t trade it for anything else!

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⭐️⭐️⭐️⭐️⭐️ Un vero e proprio boost per il nostro Shopify!

Abbiamo provato diverse soluzioni per WhatsApp Business, ma Zoko non ha rivali. Da quando lo abbiamo integrato con Shopify, le nostre vendite sono esplose e il ROAS delle campagne su WhatsApp è incredibile. Il sistema ci permette di recuperare sia i carrelli abbandonati di alto valore che quelli di basso valore, riducendo drasticamente il numero di clienti persi e aumentando il fatturato con il minimo sforzo.

L’assistenza è fenomenale: sempre disponibili a migliorare la piattaforma e aggiungere nuove funzioni. I costi sono irrisori rispetto al valore che offre e le possibilità di utilizzo sono infinite. Se hai un brand e vuoi massimizzare le conversioni su WhatsApp, Zoko è la scelta migliore. Non lo cambieremmo con nessun altro!

I've been using Zoko, and it's truly a game-changer! The app is incredibly user-friendly, making communication and order management seamless. It has helped streamline my business operations, saving both time and effort. The automation features are a huge plus, and the customer support is top-notch!

Highly recommend it to anyone looking to enhance their WhatsApp business workflow.

Zoko is an amazing and highly efficient app that has been incredibly helpful for our business. The platform is user-friendly, reliable, and packed with great features that make managing customer interactions seamless.

Beyond the app itself, the support team at Zoko is outstanding! A special shoutout to Aaquib, who went above and beyond to assist us. He even worked overtime when we needed urgent help, ensuring everything ran smoothly. His dedication and support truly made a difference for us.

We highly recommend Zoko to anyone looking for a robust and well-supported platform. Thank you, Zoko team, for your exceptional service!

I'm satisfied by the support Zoko has provided for setting up the account and the business logics (Mr. Nishant from the Team was really patient to understand our requirement and implement).

From a technical standpoint, we have identified some gaps in system which the team has committed to take care in future releases.

Overall, good experience and would recommend ZOKO. I have tried multiple platforms but ZOKO's support is best in the market.