Zoko: WhatsApp for D2C Brands

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries.

Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared.

Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.

Misleading, the $ 4.99 is only shopify plug-in charges. Once you install the app, you will not be able to integrate it. They will call you to take you through the offers at which point depending on your scale you will charged extra (i believe starting is around 3k for a small brand).

Overall our experience with Zoko has been excellent. The platform is user-friendly, efficient, and has helped streamline our operations smoothly. We appreciate the support and features provided.

It helped me to have professional conversion and update them about their orders in a hazzle free way.

Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome

The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.

Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.

I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...

Zoko is an excellent addition to your E-commerce business flow. Whatsapp conversation with customers will become super easy. They have pre-made workflows for COD confirmation, shipping updates, abandoned cart messages, etc which will make your work easy.. Integration with other apps is also super fast... Lots of features. People working here are also easy to work with!! If it's WhatsApp, You shouldn't look elsewhere

Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together