Zoko: WhatsApp CRM

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

Absolutely loving Zoko!

This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming.

A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful.

One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed.

If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

I would give the Zoko team a 1000 stars if Shopify had the option. Honestly, they help out so much in creating custom flows and our MoM ROI from Zoko is about 3000%. Custom flows really reduce the burden of manually attending to customer conversations & keeps it so seamless. Our abandoned cart flow works so well & pays for Zoko itself!

Zoko is a great experience.

From the very helpful and polite staff, to its feature and integrations.

The staff makes everything clear, with their help the app is eays to use, the whatsapp button has done wonders for our shop, sales have grown almost instantly.

The templates, the flows, the automations, the campaigns you can just put any idea into practice and everything is easy due to clear communication.

Thank you Nishat for your support, and thanks zoko for offering business simple ways to communicate with their clients and use marketing.

"Zoko has significantly streamlined our operations and improved our customer interactions. The platform is easy to navigate, and the automation capabilities are impressive. The custom flow options have allowed us to tailor the platform to our specific needs, resulting in a more efficient and effective business."

We have been using Zoko, and it has been a seamless experience. The platform’s user-friendly interface makes navigation effortless, and the support team is always prompt and helpful. From automation to customer engagement, Zoko has streamlined our operations, making it an invaluable tool for our business.

ZOKO has been a game-changer for our WhatsApp marketing at Love of India! Their custom flow automation has helped us engage customers better and drive more conversions. The platform is user-friendly, and their support team is always responsive and helpful. Highly recommend ZOKO for any brand looking to scale their WhatsApp marketing efforts!

Zoko has been a total game-changer for my Shopify store. Setting up WhatsApp API and connecting it seamlessly with my catalog felt intimidating at first, but Zoko made the whole process smooth and stress-free.

What I love most is how easy it is to automate customer interactions—from abandoned cart reminders to order confirmations and even product inquiries. It saves me tons of time and helps me deliver a more personalized experience to my customers.

The support team is also super responsive and helpful whenever I have questions or need guidance. If you're looking to streamline your WhatsApp marketing and connect it directly with your Shopify store, I can’t recommend Zoko enough!

Really great experience so far. The team has been very supportive with all our queries and requests.

I am a very analytical person who goes back to the team with possible outcomes before they arise and they help me power through the possibilities.

Really appreciate Nishant who is our Onboarding/customer success/account manager who really works hard to give us the best service.

Thanks Mate

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries.

Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared.

Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.