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Awesome product/app - stable app, quick customer support, awesome features.
I switched from Interakt, Delightchat, and Wati - some have poor customer support, unstable app, and messages not triggered properly.
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our product and finding our customer support responsive and helpful. It's great to know that our features are meeting your needs effectively.
We understand that every business has its unique requirements and that finding the right fit is crucial. While we're glad you've found our app to suit your needs, we also recognize the value that other services like Interakt, Delightchat, and Wati offer to their customers. Each platform has its strengths and areas for improvement, and we respect the effort they put into serving their users. Hopefully with our deep Shopify integration and ChatGPT powered order taking , we continue to break new ground together with you!
Nice service for entry level and established brands as well as organisations.
Todo excelente, el servicio del equipos es muy bueno, cualquier duda te resuelven
Zoko has been a major asset to my e-commerce business over the past few years. The automation features have made a big difference, helping us streamline tasks and improve efficiency. By integrating WhatsApp with Shopify, it has drastically simplified how we communicate with customers, allowing us to save a lot of time on manual interactions.
Thanks for the great review!
We are glad you love our deep Shopify integration. We hope you will continue to get more benefits as we make the Shopify-WhatsApp integration better!
We have been using ZOKO to streamline our Whatsapp processes. It's been a smooth sail in last 6 months. Their was a proper hand-holding for our business manager verification till whatsapp number verification. best part is that team ZOKO is one message away on whatsapp. Thank you once again.
Superb app and amazing support from Rahul and his team. I have recommended them to many friends and colleagues. The team have always been there to answer queries and guide me. They are also open to customisations if they make sense to the wider community. Good stuff!
Thank you! We love having you as a customer and also love all the feedback and insights we get from you.
This is an amazing app. It allows you to take your customer service to another level. The team is always attentive and very helpful. I recommend it
At first, it was a little difficult to understand, but as and when we started using it we realized how powerful and easy it was to send automatic messages. The templates are very easy to set and the broadcast is the best feature. It helped us in reviving old customers who had not placed an order recently. If there were 6 stars I would have definitely given 6. Thanks a lot to the ZOKO Team for making this app.
This app is amazing, it will connnect to your own whatsapp line and manage incoming messages with multiple agents and the best of all is that it is deeply connected with shopify being able to send all ecommerce notifications thru your own whatsapp!!! And the support is the best, they will meet with you any day you want to set every message and features from their amazing app. Thank you so much for developing this app!
Really love their support team. The platform is well equipped with a lot of useful features for my Shopify store.