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I used this app to allow more agents to work on our business account for replying to customers' inquiries. It's a completed WhatsApp CRM tool to manage. Great customer service support from Zoko as well.
It's a very useful App, the support team is also excellent. This app covers all the automations and provides various other solution which is very helpful in customer engagement and post purchase communication.
thanks! we are very encouraged by the response you are getting for your post purchase communication.
We are adding specific triggers like being able to send customer messages based on what product the customer has bought. will announce soon
Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.
One of the best WhatsApp Automation App. seamless integration with Shopify and works wonders. More than that, The ZOKO team is very friendly and supports promptly and effectively. Cheers to them for this awesome App and their team.
Thanks for the kind words. We are looking forward to giving you more features that will help you benefit from WhatsApp even more.
Perfect Whatsapp automation tool. # Automated Team Routing
# Excellent UI which makes things smoother.
# Plug-N-Play Integration
# Quick Replies, Templates, Orders Status Automation
# Most Notably friendly team, who responds promptly.
Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!
Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.
One of the essential applications to operate a profitable and automated business and additions. Very helpful for customer relations. Their support is excellent as well, they assisted me and helped solve my doubts. It's a musthave app for sure.
The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business.
Overall, It's a great platform.
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!
