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I used this app to help me manage my whatsapp chats, as many customers prefer communication via whatsapp. It is quite technical, but great help is around. Thank you!
Thanks for the kind words and great rating! We are happy to have been of help to you!
Great app with helpful features for whatsapp business integrations, mainly for the newly launched websites/businesses. A REALLY Helpful support team. Great for blast marketing and broadcasts. Need to add certain basic features like multi language chat support with customers. Should allow re arrangement of the list of fixed 'quick replies'. The website is where all the features are available, on the mobile app the options are limited.
We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!
This is a Great app. The after sales service is particularly great. We really appreciate that. Somethings we would like to see added to the Zoko platform
- Individual replying on a particular message (same as on a regular WhatsApp chat)
- The vendor should be able to put in a discount code for the customer at checkout
- A space for the vendor to add a note on the order form at checkout
- In quick reply , we should be able to decide the image order and re arrange with drag and drop
- Better analytics on Broadcast messages
Perfect Whatsapp automation tool. # Automated Team Routing
# Excellent UI which makes things smoother.
# Plug-N-Play Integration
# Quick Replies, Templates, Orders Status Automation
# Most Notably friendly team, who responds promptly.
Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!
Worst experience getting this thing running. No answer from their Whatsapp support and it apparently only lets you link to a standard Whatsapp account and not to a business Whatsapp account.
Edit: Their support answered finally, they've also asked me to remove this review.
Nonetheless, I wasn't able to link WhatsApp business and for some reason you'd need to link your facebook business profile through a 3rd party app. This review is not fake but an honest opinion. Maybe it works for other people, didn't work for me.
.................
Signed up. Waited for days and weeks to get registered but nothing happened. Was so excited but in the end.......So sad.
Hi we would love to have you as a customer.
We have tried to contact you via both the contact options you have provided
- WhatsApped you at: +65 66439660
- Called you at: +65 66439660
- emailed you at: customerservice@picketandrail.com
Feel free to reach us
on whatsapp at wa.me/917306017571 or email at contact@zoko.io . Looking forward to hear from you and help you get started.
As a brand dedicated to enhancing health and wellness through high-quality supplements, NVEDA has always been on the lookout for innovative solutions to improve customer engagement and support. The Zoko WhatsApp API-based app has proven to be a game-changer for us in this regard.
Hidden Charges, plans started at $34.99, I waste my time and deleted my whatsapp business for not reson.
We've honestly had a great experience with Zoko so far. We had been wanting to start WhatsApp marketing for a while but everything just seemed overly complicated to get started with. Then a friend recommended Zoko to us. Everything went super smooth. The app is easy to use and configure and customer support is super helpful. They guided us through all the mess of Meta permissions and complicated integrations. We're still starting out but have already seen some good results through Zoko. Would highly recommend :)
Thank you for sharing your wonderful experience with Zoko!
We are thrilled to hear that our platform has made your journey into WhatsApp marketing smoother and more accessible. It's fantastic to know that our app's user-friendly interface and our dedicated customer support team were able to assist you through the Meta permissions and integrations, making the process less daunting for you. We are delighted to see that you are already observing positive results, even in the early stages of your marketing campaign.
Your recommendation means a lot to us, and we are looking forward to continuing to support you as you further explore the possibilities with Zoko. Thank you for choosing us, and feel free to reach out anytime you need assistance. Happy marketing!