Zoko: WhatsApp for D2C Brands

Since I started using Zoko, I’ve seen a clear increase in my store’s performance. My order volume has grown noticeably. The setup was very easy, and the app is extremely fast with no lag at all. Thanks to the WhatsApp integration, communication with customers has become much more efficient, which has improved my conversion rates. Their support team is also very responsive and helpful. I highly recommend it to any Shopify store owner.

Its been only a month since I started using zoko. It is much better on every aspect from the platform which I was previously using. They assign a customer success manager (thank you Nishant for everything) who helps with not only getting up and running quickly but share great insights to improve overall conversion and return on investment.
Will update the review in latter months about my experience with more details here.

Quick response. Clear guideline in support pages.

We have been using Zoko for our Shopify store, and so far their product and service have been excellent. From the integration stage through to the launch of campaigns, the Zoko team has been extremely supportive and professional. I would especially like to thank Mr. Aaquib for his expertise and guidance in successfully launching our campaigns. Highly recommended software for shopify

Our experience with Zoko has been exceptional. The platform has significantly streamlined our workflow and made our day-to-day operations much more efficient. A special thanks to our onboarding manager, Mr. Aaquib, whose guidance has been perfect he is always available to help and ensures everything runs smoothly.

We have had a great experience with Zoko. Using Zoko's services, we have been able to interact with our customers through WhatsApp in a very efficient manner. The onboarding was very smooth. Zoko's team is very proactive in answering queries. They understand different e-commerce use cases and advise accordingly. I would highly recommend them to other Shopify stores as well.

We have been using Zoko for our Web Store Online Shop in Kuwait, and it has made a significant impact on our sales. Features like abandoned checkout recovery and other marketing tools have helped us engage with customers more effectively and convert more orders.

The platform is easy to use and integrates well with our workflow. Overall, Zoko has been a valuable tool for growing our business and improving customer communication.

Great people & great support. Thanks. Ananthu was awesome on support today. Very patient & knowledgeable.

Really smooth experience with Zoko so far. It’s made WhatsApp marketing and customer communication much easier for us, and the abandoned cart retargeting has worked really well — we’ve seen a clear boost in recoveries.

Big shoutout to Nishant and the team for the super seamless onboarding — everything was quick and hassle-free.

Definitely recommend if you’re looking to scale on WhatsApp.

This is a MUST have app for anyone spending time doing manual work on whatsapp or handling COD orders. Our biggest frustration with our previous sollution was to set up the flows (which is quite technical), but Zoko literally does it FOR you. We installed ZOKO a week ago, and we are now collecting reviews (judge me) though whatsapp, sending abandoned cart messages through whatsapp and autoreplying to messages through whatsapp. We are also automatically sending messages for orders shipped with request for customers pinning their address.

100% recommend ZOKO for anyone serious about automating manual tasks.