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We have been using ZOKO to streamline our Whatsapp processes. It's been a smooth sail in last 6 months. Their was a proper hand-holding for our business manager verification till whatsapp number verification. best part is that team ZOKO is one message away on whatsapp. Thank you once again.
Superb app and amazing support from Rahul and his team. I have recommended them to many friends and colleagues. The team have always been there to answer queries and guide me. They are also open to customisations if they make sense to the wider community. Good stuff!
Thank you! We love having you as a customer and also love all the feedback and insights we get from you.
This is an amazing app. It allows you to take your customer service to another level. The team is always attentive and very helpful. I recommend it
At first, it was a little difficult to understand, but as and when we started using it we realized how powerful and easy it was to send automatic messages. The templates are very easy to set and the broadcast is the best feature. It helped us in reviving old customers who had not placed an order recently. If there were 6 stars I would have definitely given 6. Thanks a lot to the ZOKO Team for making this app.
This app is amazing, it will connnect to your own whatsapp line and manage incoming messages with multiple agents and the best of all is that it is deeply connected with shopify being able to send all ecommerce notifications thru your own whatsapp!!! And the support is the best, they will meet with you any day you want to set every message and features from their amazing app. Thank you so much for developing this app!
Really love their support team. The platform is well equipped with a lot of useful features for my Shopify store.
This app has helped us increase our business by 30% and the level of engagement it allows for with our customers is exceptional. We're very happy Zoko customers and would highly recommend them for your business. The interface is improving with every day so we're excited to be on this journey with them as they grow.
Thanks folks! We are also amazed at how well you are using our order taking features! Please provide any feedback that you think we could improve on.
This app is amazing! First of all, the team is very helpful and when you join they have onboarding calls to show you how to set things up. In terms of visibility and marketing, we are pushing this more than our mailers as once you have templates set up its so much quicker and the response is almost instant! The team is very quick and helpful when I have questions and thye easily look in on your backend to see whats going on if things aren't working - ie. If I set something up wrong ;) Highly recommend this app for anyone where Whatsapp is being used by customers frequently.
Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.
Our all customer communication, updates run on Zoko. Very useful. Recommend this for teams managing customer interactions.