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The team is very supportive and Zoko has been quite useful in our D2C journey.
A great tool to sort out all your customer support needs for your retail website. They have a great support team to help out with any queries & requests. Great job guys!\
We have been using ZOKO for our handloom business based in India for more than a year now & I must take this opportunity to pen down that the team is amazing. they have been able to address all concerns immediately & have been the go-to guys for our communication solutions. The response time is short helping us resolve our concerns which is essential in building a customer focussed approach. Thank you again & we value our partnership immencely.
Amazing customer support and very affordable!
We're a start-up based in Dubai, and we found them a year ago. 1 year later, we are still with them and as happy as ever. They help us with the flows whenever we ask them (mostly on the same day).
We started using this app for customer support and analytics and so far we had an amazing experience.
Thank you! Don't forget to turn on cart recovery
Great App! We can check the messages sent by the customer executive, great for order confirmation and delivery.
Love the broadcast feature they offer.
Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.
App is good. Customer Service team is helpful and responsible. thank you very much zoko. 5 star overall
Using Zoko have been a good experience. I started using automations in Zoko recently and the support has been very attentive and helpful.
Thank you so much for sharing your delightful experience with Zoko! We're absolutely chuffed to hear that you've been making the most of our automations and that our support team has been on the ball, tending to your requirements. Your feedback is truly appreciated, and we shall continue to endeavour for the highest standards in serving our users. Should you have any further queries or suggestions, please do pop us a message. Many thanks for opting for Zoko!
We have been using this app since 2 years now and the results have been great. The customer support team has always helped us resolve any issues or queries. The app also helped us reduce customer grievances and improve our customer feedback score. The app has simplified the workflow between teams and increased productivity. We highly recommend this app.