Zoko: WhatsApp CRM

We have been using this app for about 2 or 3 years and it keeps getting better! It's a complete game changer for out Customer Support Team. I would give 6 stars if I could.

I switched from Interakt to Zoko and found it incredibly helpful. Zoko offers three months of onboarding support, followed by ongoing WhatsApp team assistance, which has been extremely valuable. The team took the time to explain every step in detail and created customized flows according to my specific requirements.

Zoko Review: Boosted Conversions and Streamlined Workload with AI Chatbot Automation

Zoko has been a game-changer for my business! Since implementing it, I’ve seen a noticeable increase in my conversion rates, and the platform has significantly reduced my workload. The AI chatbot automation is incredibly efficient—it handles customer inquiries seamlessly, providing quick and accurate responses 24/7.

One of the standout features is its ability to integrate with WhatsApp, which is a key platform for my customers. The chatbot ensures that no query goes unanswered, enabling me to focus on other aspects of my business without worrying about losing potential leads.

Zoko’s automation has not only enhanced customer satisfaction but also improved the overall efficiency of my operations. The detailed analytics and real-time insights have helped me fine-tune my marketing strategies, ultimately boosting sales.

I highly recommend Zoko to anyone looking to scale their business and save time through effective AI-powered solutions. It’s an investment worth making!

Excellent app !.. Whatsapp broadcast is the new meta of marketing

Email vs Whatsapp broadcast
if you send to 100k email subscribers an email campaign
you may have 5% read ratio
but in whatsapp it is maybe reach 25-50% read ratio
which is x5 to x10 better results

The app is good because it let you control whatsapp + facebook + Instagram in single place

There's a lot of fees you are going to pay in order to get more from the app .. at the end they are providing excellent service ,, I hate the prices of Meta and zoko app but they are doing excellent job and excellent ROI for me..

I wish they add some features from Manychats app ( like automation reply on comments in Instagram and start chat after a comment )

overall it's easy to use ( still you need to learn stuff to get the most value of the app )

They are always ready to help..

Looking for more from them

I switched from Interakt to Zoko and found it incredibly helpful. Zoko offers three months of onboarding support, followed by ongoing WhatsApp team assistance, which has been extremely valuable. The team took the time to explain every step in detail and created customized flows according to my specific requirements. I highly recommend Zoko for anyone looking for an efficient and supportive WhatsApp API solution.

Zoko has been a game-changer for our WhatsApp marketing at shrebhavi.in. The app offers so many use cases and capabilities that we can’t imagine running our business without it now.

What sets Zoko apart is the exceptional support from Nishant and the team. They are always available to resolve any issues and assist with implementing custom solutions tailored to our needs.

If you're looking to optimize communication with your customers, we highly recommend Zoko. It’s a must-have for any business!

WhatsApp messaging has been easier for us with Zoko interface. Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp.

Zoko is an excellent app for automated communication with customers. Provides more features than any other Whatsapp API provider. Team is super helpful and always available.

Zoko has really helped us with our whatsapp flows, seeing a consistent improvement in almost all parameters. Looking forward to making the most out of it.

Realmente hay un antes y un después de instalar Zoko en nuestra tienda. Zoko nos permite seguir el historial de conversaciones de cada uno de nuestros clientes, anteriormente perdíamos muchos hilos de conversación con whatsapp. Adicionalmente permite automatizar mensajes como solicitudes de reseñas, seguimientos de envío y un largo etc. La ventana de gestión de Zoko nos permite ver de un vistazo rápido con que cliente estamos tratando, su historial de conversaciones, pedidos y etiquetas. Es un CRM imprescindible. Adicionalmente el servicio técnico tiene una profesionalidad intachable. Altamente recomendable.