Zoko: WhatsApp CRM

Overall our experience with Zoko has been excellent. The platform is user-friendly, efficient, and has helped streamline our operations smoothly. We appreciate the support and features provided.

Excellent App for WhatsApp Sales & Automation

We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement.

We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive.

The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly.

Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

Zoko is an excellent app for businesses looking to enhance their customer communication. It offers an all-in-one platform that integrates seamlessly with WhatsApp to provide businesses with a powerful tool for customer support, sales, and engagement.

WhatsApp messaging has been easier for us with Zoko interface. Helped us with Abandoned recovery, Broadcasting and more. In return we have made it around 100%-200% of the amount invested in Zoko. Thank you!

It is incredible and my company is doing great with Zoko marketing flows and automations.

We've been using the Zoko WhatsApp API for a few months now, and it's been a must have feature for an online / offline business! The real-time messaging, automated workflows, and analytics have streamlined our operations and boosted customer engagement significantly. The support team deserves a special mention for being responsive and helpful whenever we had questions.

If you're looking for a reliable and scalable WhatsApp API solution, Zoko is the way to go. Highly recommend it to anyone looking to enhance their customer communication area!

Zoko is extremely good with all necessary options for each business. Highly Recommended.

Zoko has absolutely exceeded our expectations. Our customer service has improved tenfold and we are seeing a much higher ROAS compared to our email marketing. The interface is easy to use and the customer service, particularly from our agent Benn, has been outstanding. We can't wait to continue our Zoko journey and see where it takes us.

I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.

10/10 would highly recommend