Zoko ‑ WhatsApp Catalog & API , 170 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless WhatsApp integration and robust functionality. It's praised for streamlining customer communication, boosting sales and conversions, and managing multiple merchants simultaneously. Features like customizable templates, automation options, and built-in Shopify automations for handling abandoned carts are highly valued. The support team is known for their prompt responses and helpful training videos. Merchants appreciate the app's stability, fair pricing, and regular updates.
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We started using this app for customer support and analytics and so far we had an amazing experience.
Thank you! Don't forget to turn on cart recovery
Great App! We can check the messages sent by the customer executive, great for order confirmation and delivery.
Love the broadcast feature they offer.
Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.
Using Zoko have been a good experience. I started using automations in Zoko recently and the support has been very attentive and helpful.
Thank you so much for sharing your delightful experience with Zoko! We're absolutely chuffed to hear that you've been making the most of our automations and that our support team has been on the ball, tending to your requirements. Your feedback is truly appreciated, and we shall continue to endeavour for the highest standards in serving our users. Should you have any further queries or suggestions, please do pop us a message. Many thanks for opting for Zoko!
We have been using this app since 2 years now and the results have been great. The customer support team has always helped us resolve any issues or queries. The app also helped us reduce customer grievances and improve our customer feedback score. The app has simplified the workflow between teams and increased productivity. We highly recommend this app.
Muy buena aplicación de mensajería, es fácil de usar, cómodo y el soporte siempre de calidad muy buena atención.
We have been using Zoko to manage our Whatsapp chats and flows for more than a year now. We highly recommend this app. Customer support is also really great!
I used this app to get me more connects and leads. This helps me in the same. It would be better if the costs come down for every conversation.
The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.
Heard about this App by Zoko from a friend. I was sold as soon as I spoke to one of their customer representatives. Every person on their team is super helpful living up the the ethos of building a customer centric application. They are the most helpful and dependable when you need them the most for queries around customer relationship management, marketing etc. The best part is, they are highly invested in building this business and keep offering new solutions unlike other brands who build mindlessly. It's been a pleasure working with Zoko.