Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless WhatsApp integration and robust functionality. It's praised for streamlining customer communication, boosting sales and conversions, and managing multiple merchants simultaneously. Features like customizable templates, automation options, and built-in Shopify automations for handling abandoned carts are highly valued. The support team is known for their prompt responses and helpful training videos. Merchants appreciate the app's stability, fair pricing, and regular updates.

August 31, 2021

Best WA Tool from Zoko.
Liked the automation feature for Shopify. Helped our customer care team a lot.

RAS Luxury Oils
India
Over 1 year using the app
Bourbon Science Inc. replied October 7, 2021

Thank you for the positive review! We are glad that you liked the automaton features

August 16, 2022

The App is just perfect and the customer service is commendable, it's one of the best App I have come across

Rustorange
India
Over 1 year using the app
November 18, 2022

Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.

Standard Skin & Beauty
South Africa
Over 1 year using the app
January 8, 2022

We have been using Zoko since 2 months. This has enabled us in reaching out to our customers conveniently and sending them details about our products. Zoko team has been giving great support throughout!

Loveluckfoods
India
Over 1 year using the app
September 27, 2022

The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business.
Overall, It's a great platform.

Oceedee
India
Over 1 year using the app
September 28, 2021

I've been using Zoko for some time now - very happy with customer support & onboarding was effortless! Its great UI, very intuitive, and a lot of useful features for a Shopify merchant. Customer service just got easier!

Smoodies
India
Over 1 year using the app
Bourbon Science Inc. replied October 7, 2021

Thanks for the positive words on our UI and features! we also love having you as a customer!

October 21, 2022

I use this app 1-2 months already. Help a lot.
The automation is very good and helpful. Save time & money. Recommended to use!

Easy Tech
Malaysia
Over 1 year using the app
March 21, 2022

Great customer service and support - we needed a few crucial API integrations with other third party providers which was done seamlessly! Our whatsapp channels is a lot stronger today, thanks to Zoko :)

MASTERCHOW
India
Over 1 year using the app
September 29, 2022

We really really recommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Akhila!!!).

NearnDear
South Korea
Over 1 year using the app
September 14, 2022

The Zoko team - especially Nandan really helped me out to set up the app. It literally took me 2 days to set the entire thing up and they were patient and explained it really well. As far as the app is concerned it definitely has helped me grow. Helped me in recovering abandoned orders. Hoping for it work more as I am going to start sending broadcasting messages.

Bunga Tunga
India
Over 1 year using the app