Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless WhatsApp integration and robust functionality. It's praised for streamlining customer communication, boosting sales and conversions, and managing multiple merchants simultaneously. Features like customizable templates, automation options, and built-in Shopify automations for handling abandoned carts are highly valued. The support team is known for their prompt responses and helpful training videos. Merchants appreciate the app's stability, fair pricing, and regular updates.

November 24, 2022

Zoko is an excellent platform for CRM. It has helped my store alot and has increased our ROI and Brand value to the customers. Zoko team is very helpful and spontaneous at solving any kind of issues.

Bar Box
India
About 1 year using the app
September 1, 2022

Extremely satisfied with the app and the complete Zoko Platform. The staff is extremely helpful, Onboarding helped us get the automation, broadcast and all the features running. Highly recommended and constant updates to the App and Platform. This platform is exactly what we were looking for to get the business support to the next level.

Privé Perfumes
United States
About 1 year using the app
May 26, 2022

Zoko is an excellent addition to your E-commerce business flow. Whatsapp conversation with customers will become super easy. They have pre-made workflows for COD confirmation, shipping updates, abandoned cart messages, etc which will make your work easy.. Integration with other apps is also super fast... Lots of features. People working here are also easy to work with!! If it's WhatsApp, You shouldn't look elsewhere

www.rogic.in
India
About 1 year using the app
March 14, 2022

Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together

Brawny Bear
India
About 1 year using the app
August 29, 2022

Zoko is indeed a lifesaver! We can connect with our customers seamlessly without any hassle, and the features that it provides are flawless :)

Epic Stuff
India
About 1 year using the app
January 11, 2022

Superb app, with great new features being launched almost every month. We've used them for customer conversations across the entire business. Very helpful service from the customer success teams too.

Happy Jars
India
About 1 year using the app
February 10, 2022

Super supportive team and super efficient app. If you have whatsapp api, then the entire setup takes few minutes and the crucial campaigns like abandoned cart start going out within no time.

Zymrat
India
About 1 year using the app
March 15, 2023

Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.

Club21 Malaysia
Malaysia
About 1 year using the app
July 12, 2021

Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome

Chemist at Play
India
About 1 year using the app
September 12, 2022

Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!

Mr Nanyang
Singapore
About 1 year using the app