Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless WhatsApp integration and robust functionality. It's praised for streamlining customer communication, boosting sales and conversions, and managing multiple merchants simultaneously. Features like customizable templates, automation options, and built-in Shopify automations for handling abandoned carts are highly valued. The support team is known for their prompt responses and helpful training videos. Merchants appreciate the app's stability, fair pricing, and regular updates.

Edited March 12, 2024

One Stop Solution For Shopify Stores. Apart from everything that you can do on WhatsApp, Zoko's built-in automations for Shopify have revolutionized how we handle abandoned carts, customer interactions, and marketing efforts, making us more efficient. If You Dont Have It, You Cant Scale Your business Seamleassly, Must Use This application.

LuxuryKase
India
Over 1 year using the app
April 1, 2024

Zoko has been a convenient platform for us at Don Vino so far, can easily set-up WA campaigns & analyse them. It's features are something appreciable. We get measurable reports & can track all the important things that are to be tracked from any campaign. Kudos to the team & especially for Aaquib who helped us setup things from a scratch. Thanks.

Donvino
India
4 months using the app
April 9, 2024

It's been over a month since we started using the ZOKO WhatsApp Platform. The Zoko Support team provides outstanding support. They offer assistance in every way possible. They guide you through the each process and ensure you follow the proper configuration and functionality.

Bitamin Naturals
India
About 1 month using the app
February 27, 2024

I can confidently say that integrating Zoko into our Shopify store has been a game-changer. Zoko's WhatsApp API functionality has streamlined our communication with customers, making it easier than ever to provide quick and efficient support.

The app's interface is easy to navigate, allowing us to manage conversations seamlessly. What truly sets Zoko apart, however, is its exceptional support team. Aaquib and Vijit have been great, and always available to assist with any questions.

I highly recommend Zoko to any store looking to elevate its customer service experience.

Misha Lakhani
Pakistan
About 1 month using the app
April 11, 2024

I recently had the pleasure of using Zoko, and my experience was exceptional. The website was extremely professional and easy to navigate, making it effortless to connect with others.

What truly set this platform apart was the outstanding support from the team behind it. AAquibe, in particular, was incredibly helpful and responsive, addressing any queries or issues promptly and efficiently. Their dedication to ensuring a positive user experience was evident throughout my interaction with the website.

Tashhair
India
About 1 month using the app
January 2, 2024

Using it for more then a month now had many difficulties at the time of starting and setting everything, but the team for with me all the time Benn was my onboarding manager who helped me in every way possible their dashboard is pretty stable and easy to use I am happy to partner with them for my Whatsapp API, their mobile app still needs a lot of work in many aspects but overall it's a very good experience to me.

Omacme
India
5 months using the app
Bourbon Science Inc. replied January 16, 2024

Absolutely, glad to hear you love Zoko's product and service! Thanks for the shoutout to Benn, your onboarding manager, for being such a rockstar during the setup. Sounds like he really had your back. It's cool to hear that our dashboard is easy to navigate and you're vibing with our WhatsApp API partnership.

About the mobile app, thanks for your pointers to where we can level up. Keep those suggestions coming – they're gold for making things better. Thanks for sharing your thoughts and keep up this great collaboration! 🌟👍

February 26, 2024

I've been using Zoko for two weeks now, and I find it an essential app for interacting with customers and confirming my COD orders. The automated messages are excellent. I'm sure there's more for me to try, but so far, it has been a good experience, and the service and support provided are exceptional.

Upbeat Innovations
Mexico
13 days using the app
January 24, 2024

Very useful tool of utilizing whatsapp benefit to its function. Several templates, automation and flow can be created by using Zoko

praijing
United States
30 days using the app
January 13, 2024

Awesome, i had a mess with my internal processes with 4000+ orders a month, now Zoko has helped me solve all of that, the customer service is amazing and really help you out whenever you need, even the onboarding call is great!!

thanks.

practishopmx
Mexico
2 months using the app
Bourbon Science Inc. replied January 16, 2024

That's fantastic to hear! because unlike other whatsapp apps that's exactly what we do, specifically help ecommerce merchants like you! Managing 4000+ orders a month is no small feat, so it's awesome that Zoko has been a game-changer for your internal processes.

Thanks for the shoutout to the team and especially our onboarding process. Glad to hear that we really stepped up to make sure you were well taken care of. Thanks for sharing your positive experience, and here's to continued success with your streamlined operations! Cheers! 🎉🚀👍

February 22, 2024

The app works perfectly. It has helped me to automate messages and confirm orders with my clients seamlessly. Setting up is really easy and the support team is amazing. Special thanks to Benn for helping me setting up my automations.

Novedades Prácticas
Mexico
10 days using the app