Reviews (257)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing customer interaction and engagement on WhatsApp, noting improved sales and conversion rates. They value its automation features, including order updates and abandoned cart recovery, and appreciate the no-code chatbot, multi-agent support, and custom flows. The integration with Shopify simplifies management, and the responsive support team is praised for quick issue resolution and continuous app enhancements.

August 10, 2021

I used this app to allow more agents to work on our business account for replying to customers' inquiries. It's a completed WhatsApp CRM tool to manage. Great customer service support from Zoko as well.

Baba E Shop
Malaysia
19 days using the app
February 16, 2021

One of the best WhatsApp Automation App. seamless integration with Shopify and works wonders. More than that, The ZOKO team is very friendly and supports promptly and effectively. Cheers to them for this awesome App and their team.

Green Soul Ergonomics
India
17 days using the app
Bourbon Science Inc. replied February 18, 2021

Thanks for the kind words. We are looking forward to giving you more features that will help you benefit from WhatsApp even more.

March 11, 2024

Todo excelente, el servicio del equipos es muy bueno, cualquier duda te resuelven

Futurofinds
Mexico
17 days using the app
March 8, 2022

This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.

Sochu
India
14 days using the app
February 26, 2024

I've been using Zoko for two weeks now, and I find it an essential app for interacting with customers and confirming my COD orders. The automated messages are excellent. I'm sure there's more for me to try, but so far, it has been a good experience, and the service and support provided are exceptional.

Upbeat Innovations
Mexico
13 days using the app
Edited January 12, 2022

This app fits our use-case perfectly! It's super easy to share information about items with customers, send them a link to the checkout, create automation flows, and so much more. The interface is easy to use and intuitive, having some smart user experience choices. The support team is hands-on and responds quickly. They really take the time to understand your problems and go out of their way to help you succeed. This a great attitude!
We didn't even know such a neat tool existed until we stumbled upon it, which brought our business operations to the next level. Thanks a lot, guys!!

CoLogic
United Kingdom
13 days using the app
February 8, 2022

Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.

NutriBears Gummies
India
10 days using the app
February 22, 2024

The app works perfectly. It has helped me to automate messages and confirm orders with my clients seamlessly. Setting up is really easy and the support team is amazing. Special thanks to Benn for helping me setting up my automations.

Novedades Prácticas
Mexico
10 days using the app
January 29, 2022

The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.

RRToolStore
India
10 days using the app
September 23, 2022

I love this app, very helping our business and customer service. The staff support quick respond and help us to explore/optimize the feature
Many feature you can get in this apps and hope can grow more

Juara Store
Indonesia
9 days using the app