Reviews (342)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing customer communication and engagement, boosting conversion rates and sales. It integrates seamlessly with Shopify, automating tasks like cart recovery and order updates. Features like multi-agent inboxes, chat labeling, and AI integration improve customer management. The user-friendly interface and responsive support team ensure efficient onboarding and setup. Automation features are praised for streamlining operations and enhancing customer experience.
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Zoko is extremely good with all necessary options for each business. Highly Recommended.
This is an amazing app. It allows you to take your customer service to another level. The team is always attentive and very helpful. I recommend it
Muy buena aplicación de mensajería, es fácil de usar, cómodo y el soporte siempre de calidad muy buena atención.
10/10 would highly recommend
The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive
Using Zoko have been a good experience. I started using automations in Zoko recently and the support has been very attentive and helpful.
Thank you so much for sharing your delightful experience with Zoko! We're absolutely chuffed to hear that you've been making the most of our automations and that our support team has been on the ball, tending to your requirements. Your feedback is truly appreciated, and we shall continue to endeavour for the highest standards in serving our users. Should you have any further queries or suggestions, please do pop us a message. Many thanks for opting for Zoko!
Me ha gustado mucho el trabajo del equipo de Zoko y la agilidad con que solucionan los inconvenientes, han crecido mucho en este tiempo y no cambiaria de proveedor.
Muchos Gracias Amigos!
Zoko is very powerful and not expensive! And the costumer service is quite and helpful! Hope that the mobile version will have more function in the future
Customer service is too good, and the dashboard and platform are much better than others. One of the things I love is the customer service
As a brand dedicated to enhancing health and wellness through high-quality supplements, NVEDA has always been on the lookout for innovative solutions to improve customer engagement and support. The Zoko WhatsApp API-based app has proven to be a game-changer for us in this regard.