Reviews (298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its WhatsApp automation features, such as automated responses and promotional campaigns, seamlessly integrated with Shopify. They appreciate the ability to manage multiple agents, send broadcast messages, and customize communication flows, enhancing customer engagement and reducing fake orders. The platform is user-friendly and reliable, with a supportive customer service team that enhances the user experience.
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A Game-Changer for Small Businesses – Exceptional AI & Support!
I am extremely happy with Zoko. Managing my customers' WhatsApp through their ChatGPT integration has been a total game-changer for my business. The AI responses improve every single day as it learns from the information I provide. What impresses me the most is its ability to give real-time information directly from my Shopify store, including stock levels, product descriptions, and shipping updates.
A special shoutout to Muzaina, who has been helping me since day one. Her personal attention is outstanding; she is always proactive and makes sure all my doubts are resolved during the setup process. For a small business, the help this provides is incredible, and the cost is very reasonable. Highly recommended!
Zoko has been an excellent partner for our business. Their platform is reliable, easy to work with, and backed by an amazing support team. Any time we’ve needed assistance, their customer service has been quick, professional, and truly solution-oriented. It’s rare to find a team that combines great technology with such dedicated support — Zoko delivers both. Highly recommended!
Great service! Very responsive and incredibly helpful customer support. Highly recommended.
We’ve been using Zoko for our WhatsApp automation and customer engagement, and it has been a game-changer for our Shopify store. The platform makes it incredibly easy to set up automated flows like cart recovery, order updates, and promotional campaigns.
The integration with Shopify is seamless — our customer data, orders, and campaigns sync perfectly, which saves us a lot of manual work. The dashboard is user-friendly and gives us clear insights into campaign performance.
Most importantly, Zoko has helped us improve our conversion rates and recover more abandoned carts. Our customers also appreciate the personalized and quick communication through WhatsApp.
The support team is excellent — very responsive and always ready to guide us whenever we need help.
Overall, Zoko has become an essential part of our marketing and customer experience strategy. Highly recommended for any Shopify brand looking to scale their WhatsApp marketing in a structured and efficient way!
Zoko is a great app for any business starting up. We started using it and it has good automation features that helped providing us efficiency.
Aaquib has been amazing for us. He has always gone above and beyond to create things which were specific to our use case.
Loved the entire experience of using ZOKO, Nishant helps me to resolve small to big issues
we’ve been using zoko’s whatsapp api for a while now, and it’s been a really good addition for our business.
• the chatbot makes day to day customer conversations so much easier to handle
• their support team is quick to respond and always helpful
• tagging customers via shopify has made it simple to run targeted campaigns
• the shopify integration itself works smoothly and saves us time
• aaquib has been especially helpful in guiding us through the setup and answering questions during work hours
• overall, it’s made customer engagement and campaign management much more efficient for us
We have just started with Zoko and it's been great so far!
The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out!
Shout-out to our onboarding manager Muzaina for being an absolute star!!
I’ve been using Zoko WhatsApp API and the experience has been great. The platform works smoothly and makes communication much easier for my business. The team is very supportive and responsive whenever I need help. A special thanks to Nishant for his excellent support and guidance – he has been extremely helpful throughout. Highly recommend Zoko!
Amazing experience with the Zoko team! They made our WhatsApp setup quick, smooth, and super easy. Their support was fast, friendly, and genuinely helpful throughout the entire process. Truly appreciate their professionalism and dedication. Highly recommended!