Zoko: WhatsApp & Instagram CRM

Zoko: WhatsApp & Instagram CRM

Pricing
From $49.99/month. Free trial available.
Rating
4.8 (319)

Take orders directly inside WhatsApp. You website and WhatsApp are always in sync.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
  • WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
  • Order Notifications: Automate real-time order delivery alerts for your customers
  • Zoko Flows: Automatic abandoned cart recovery, review collection, chatbots etc.
  • Zoko AI: Automate conversations and FAQs with AI-powered chatbots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Checkout Apps
  • WhatsApp API

Pricing

Starter

$49.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Plus

$79.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Elite

$139.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

Max

$499.99 / month

+ Additional Charges per zoko.io/pricing

Features

  • Website catalog auto synced to WhatsApp
  • Bulk WhatsApp Marketing
  • Tags & Segments
  • Quick Replies and many more features....
  • ----------Optional Add Ons--------------
  • Instagram and Facebook Channels
  • Zoko Flow Builder
  • Zoko AI

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (319)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversion rates through features like automated WhatsApp messages for order updates and promotions. It integrates smoothly with Shopify, offers multi-agent access, and a user-friendly dashboard for tracking campaign performance. The customer support team is praised for their responsiveness and expertise, enhancing the user experience and making it a valuable tool for optimizing WhatsApp marketing strategies.

February 26, 2026

We’ve had a very positive experience with Zoko so far. The onboarding process was smooth, and their team was extremely supportive. They took the time to answer all my questions and made sure everything was properly set up.

Since implementing Zoko, our WhatsApp conversations have become much more organized and efficient. The integration with Shopify works very well, and the overall usage has been simple and reliable for our daily operations.

It has definitely improved the way we communicate with our customers.

I’m very happy with the results and would confidently recommend Zoko to other Shopify store owners.

K-JO
United Arab Emirates
4 months using the app
February 26, 2026

The most incredible app that integrates so well with Shopify. Our customers love being kept up to date with their shipping progress. The Zoko team offers the best one on one support too - they have a solution for everything and always make time for you. Highly recommend using Zoko for your business.

NIIMBOT UK
United Kingdom
3 months using the app
February 27, 2026

We have been using zoko for a few months now and I must say its amazing. Especially the team - Aaquib has been extremely helpful, going above and beyond to provide us with prompt response and support. I can't recommend zoko enough!

FeetPicks
India
3 months using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

More apps like this

1.7 out of 5 stars 3 total reviews Free to install
Engage customers with a loveable WhatsApp channel
Free trial available
Turn any store products into synced PDF catalogs
4.8 out of 5 stars 5945 total reviews Free
Reach millions of high-intent shoppers on Shop

Want to add an app?

Try Shopify free for 3 days