Zoko

Zoko

$4.99/month. Additional charges may apply.
Rating (4.7)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

December 8, 2020

Languages

English

Categories

Chat , Popups

Works with

WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp catalog, WhatsApp Pay

Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox more
  • ChatGPT: Automatically collect orders inside WhatsApp
  • WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
  • COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
  • Broadcast and Dynamic Segments to take your products to the right customers
  • Chatbots, Notifications, cart recovery all included

Pricing

Premium

$4.99/month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

  • Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • WhatsApp Click to Chat Button
  • WhatsApp marketing Opt-in
  • Requires paid ZOKO account

Premium

$4.99/month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

  • Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • WhatsApp Click to Chat Button
  • WhatsApp marketing Opt-in
  • Requires paid ZOKO account

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

144 reviews

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer service efficiency, allowing multiple agents to manage customer queries simultaneously and offering real-time visibility of conversations. They praise its user-friendly interface, comprehensive training resources, and responsive support. The app's integration with Shopify and automation features are commended for boosting business efficiency. Key features include user tagging and categorization, individual and bulk messaging, abandoned cart recovery automation, and standard WhatsApp flow management. Merchants report increased sales and conversion rates, and value the broadcasting and reporting capabilities. The app's adaptability to different business needs and workflow streamlining is also appreciated.

November 1, 2022

We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!

FoodCraft Online Store
Hong Kong SAR
25 days using the app
Bourbon Science Inc. replied August 31, 2023

Thank you for sharing your positive experience with our team and Zoko's WhatsApp Business API service! We're thrilled to hear that you've found value in our offerings and the personalized attention we provide to each of our clients. Nash and the rest of our team are dedicated to ensuring that our partners succeed. Your feedback only reinforces our commitment to excellence. We're excited about the potential our app brings to online businesses, and we're glad you've seen its impact firsthand. Please don't hesitate to reach out if you need further assistance or have any feedback. Thank you for trusting Zoko, and we look forward to continuing to support your business growth! 🚀

September 15, 2023

We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams.
Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.

Simply Phoolish
India
About 2 months using the app
Bourbon Science Inc. replied September 16, 2023

Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful.

We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.

Edited July 21, 2023

One Stop Solution For Shopify Stores. Apart from everything that you can do on WhatsApp, Zoko's built-in automations for Shopify have revolutionized how we handle abandoned carts, customer interactions, and marketing efforts, making us more efficient. If You Dont Have It, You Cant Scale Your business Seamleassly, Must Use This application.

LuxuryKase
India
11 months using the app
Bourbon Science Inc. replied August 31, 2023

Thank you for your glowing review! We're delighted to hear that Zoko's automations for Shopify have made a positive impact on your business operations, particularly in handling abandoned carts, customer interactions, and marketing. It's our mission to make scaling businesses seamless and efficient. If there's anything more we can assist you with or any feedback you'd like to share, please don't hesitate to reach out. Thanks for recommending us!

About this app

Launched

December 8, 2020

Languages

English

Categories

Chat , Popups

Works with

WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp catalog, WhatsApp Pay

Built by Bourbon Science Inc.

About Bourbon Science Inc.

4.7 average rating

3 years building apps for the Shopify App Store

Support

Send a message

contact@zoko.io

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