Zoko ‑ WhatsApp Catalog & API

Name: Zoko ‑ WhatsApp Catalog & API
Brand: Bourbon Science Inc.
Rating: 4.7 (169 reviews)

$4.99/month

Rating (4.7)

Reviews

169

Developer

Bourbon Science Inc.

WhatsApp API WhatsApp Catalog WhatsApp Flows

About this app

Launched

December 8, 2020

Languages

English

Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox

ChatGPT: Automatically collect orders inside WhatsApp
WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
Broadcast and Dynamic Segments to take your products to the right customers
Chatbots, Notifications, cart recovery all included

Pricing

Premium

$4.99/month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

Cart Recovery on WhatsApp
Order Notifications on WhatsApp
WhatsApp Click to Chat Button
WhatsApp marketing Opt-in
Requires paid ZOKO account

Premium

$4.99/month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

Cart Recovery on WhatsApp
Order Notifications on WhatsApp
WhatsApp Click to Chat Button
WhatsApp marketing Opt-in
Requires paid ZOKO account

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

169 reviews

Overall rating

4.7

Counts per rating level

90% of ratings are 5 stars
152
6% of ratings are 4 stars
10
2% of ratings are 3 stars
3
0% of ratings are 2 stars
2% of ratings are 1 stars
4

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and user-friendly interface. It's praised for streamlining WhatsApp integration, allowing multiple agents to operate simultaneously and providing real-time viewing of conversations. Features like automation message templates, quick replies, and broadcast messaging have been transformative for customer engagement. Despite some reports of the mobile app needing improvements, its efficiency and reliability are appreciated. The built-in automations for Shopify have revolutionized handling of abandoned carts, customer interactions, and marketing efforts. Many merchants have seen an increase in sales and conversion rates, making it particularly useful for businesses where WhatsApp is frequently used by customers.

Edited March 12, 2024

One Stop Solution For Shopify Stores. Apart from everything that you can do on WhatsApp, Zoko's built-in automations for Shopify have revolutionized how we handle abandoned carts, customer interactions, and marketing efforts, making us more efficient. If You Dont Have It, You Cant Scale Your business Seamleassly, Must Use This application.

LuxuryKase

India

Over 1 year using the app

April 1, 2024

Zoko has been a convenient platform for us at Don Vino so far, can easily set-up WA campaigns & analyse them. It's features are something appreciable. We get measurable reports & can track all the important things that are to be tracked from any campaign. Kudos to the team & especially for Aaquib who helped us setup things from a scratch. Thanks.

Donvino

India

4 months using the app

February 27, 2024

I can confidently say that integrating Zoko into our Shopify store has been a game-changer. Zoko's WhatsApp API functionality has streamlined our communication with customers, making it easier than ever to provide quick and efficient support.

The app's interface is easy to navigate, allowing us to manage conversations seamlessly. What truly sets Zoko apart, however, is its exceptional support team. Aaquib and Vijit have been great, and always available to assist with any questions.

I highly recommend Zoko to any store looking to elevate its customer service experience.

Misha Lakhani

Pakistan

About 1 month using the app

All reviews