Zoko ‑ WhatsApp Catalog & API
- Pricing
-
$4.99/month
- Rating
- 4.6 (182)
- Developer
- Bourbon Science Inc.
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Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!
Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox
- ChatGPT: Automatically collect orders inside WhatsApp
- WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
- COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
- Broadcast and Dynamic Segments to take your products to the right customers
- Chatbots, Notifications, cart recovery all included
Languages
English
Works with
WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp catalog, WhatsApp PayCategories
Pricing
Premium
$4.99 / month
This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website
- Cart Recovery on WhatsApp
- Order Notifications on WhatsApp
- WhatsApp Click to Chat Button
- WhatsApp marketing Opt-in
- Requires paid ZOKO account
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
Our Company was very lucky to find this app and we congratulate ourselves for implementing it a couple of months ago.
It had always been very difficult for us to supervise our people in charge of Customer Support because all of them were using their own phones to carry on with their assignments.
After implementing Zoko, we have been able to manage all the interactions with our customers in a centralized way, all under a single WhatsApp number and the supervision has became incredibly easy. Zoko also offers the possibility of defining roles and permissions which has proved to be a very valuable function.
On top of that, Zoko's tool Flowhippo enabled us to automate a large number of operations in each of the several stores where we have implemented it. We are really very satisfied with it and will be implementing it in every new store.
Finally we want to stress the fact that the service provided by Aaquib and all the team has helped us to implement both apps (Zoko and Flowhippo) in a very easy way. Without their help this process would have taken much more time and effort from us.
So, overall, Zoko is a great app that has been a game changer.
Zoko has revolutionized our WhatsApp marketing strategy. The AI chatbots provide human-like responses within seconds, solving our previous slow response time issues. We've set up automated messages for order confirmations, shipping updates, and more, with impressive open rates.
The centralized chat feature allows us to manage multiple sales reps efficiently, all using the same WhatsApp number. As a supervisor, I can easily monitor all chat activities through the Zoko dashboard
Since implementing Zoko, we've seen:
Doubled customer conversion rate
Improved customer satisfaction
Increased customer retention
Suggestion for Improvement
Adding a number masking feature to protect customer contact information from sales representatives would be beneficial.
We highly recommend Zoko to other Shopify merchants looking to enhance their WhatsApp marketing efforts. It's a powerful, user-friendly, and cost-effective solution that has significantly improved our business operations.
I’ve been using Zoko for a few months now, and it’s truly been a game-changer for my e-commerce business. Integrating WhatsApp with Shopify through this app has streamlined our communication and automated many aspects of our customer interactions, saving us countless hours.
The team was very kind to me and help with everything i needed (:
Support
Bourbon Science Inc. can answer any questions you have about Zoko ‑ WhatsApp Catalog & API.
Developer
Resources
Launched
December 8, 2020
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