Interakt ‑ WhatsApp Marketing

pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered.

We can't complain it, all they have is a chat bot which will not lead us to anywhere.

Very Very Shitty support and onboarding services , don't use this at all !!

The team is unprofessional and not contacting even after number of mails, just you got assurance call but they are not resolving the things. Even between meeting they said that we will contact you shortly, and disappear without any further information. Their platform also stop working and hanging so much.

If you want to wasted your time and money please install interakt ,
i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan .
okay i did it i email them 4 days back and no support till today .
wasted 1 month , apps have so many bugs .

not working

Very unprofessional team.
After many try. Giving up now

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

very complicated lot of bugs and high costly