Interakt ‑ WhatsApp Marketing

Very unprofessional team.
After many try. Giving up now

Abandoned Cart Notification campaign that is supposed to nurture the prospects who leave their cart doesn't work. I have raised ticket with interakt support since 14.02.2023 and Interakt is not able to resolve the problem. Moreover, they have even stopped responding to my communications now.

Once the customer creates a cart, the message to checkout on shopify store is also not getting triggered.

All in all, It has a lot of bugs/glitches in terms of its functionality which their team also struggles to resolve. Only email support is available and their response time is extremely uncertain. The UI is very very poor!!

if u dont want to lose hairs don't download this app, will just make you nervous asaf, almost everything seems to not work, price charge not specified. 0.0001 cent per messages i only use cod confirmation without texting with costumers and now i see that im -7 dollars for some reason. not able to understan why this -7, campaign stops to send messages and now im fked have to write all confirmation one per one

very complicated lot of bugs and high costly

I am from Skyborn after installing this app it didn't help me my money has lasted My manager is Siddesh no one can help me to give so much money no support and my WhatsApp account is also closed After installing this app
Can't msg customers from this app
It is a very useless app
Please guys don't install this app

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

If you want to wasted your time and money please install interakt ,
i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan .
okay i did it i email them 4 days back and no support till today .
wasted 1 month , apps have so many bugs .

Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

worst app I used in my 15 years of online selling experience... No support.they really destroy your online business.