Interakt ‑ WhatsApp Marketing , 154 条评论

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

Very Very Shitty support and onboarding services , don't use this at all !!

A great API for whatsapp messaging.

Thank you so much Akash, For helping us out with the account set up.
Good luck.

Very Helpful

Pathetic Customer support.Every thing is automated chat and doesn't answer your queries. there is no option to talk to a real person to solve your query. Just some shitty pre filled answers

very complicated lot of bugs and high costly

Tq So Much for your support akash sir...

The team is unprofessional and not contacting even after number of mails, just you got assurance call but they are not resolving the things. Even between meeting they said that we will contact you shortly, and disappear without any further information. Their platform also stop working and hanging so much.

Every new software have bugs and Interakt have tons of it and it's okay to have them but if someone is reporting it they tend to ignore it and give us silly reasons that this is how the things work. I just had a simple issue where 2 out of 10 users in abandoned cart doesn't get synced with Interakt's dashboard and they took 15 business days and a dozen of follow up email to inform me that how abandoned cart event works. It's just similar to that when your internet doesn't work and when you contact ISP they ask you to reboot your router. It's just funny and silly that some people know this and have tried everything but it's issue with your software and have some bugs in backend but denial is never an option. I hope you listen up to people and their queries because that's the only option that can help make Interakt bugs free.