Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.

April 12, 2023

If you do ecommerce in a Country that is heavily dependent on WhatsApp for communication, then you should get this app.

The automated greetings, notifications, and updates, added to the cart conversion have really improved our customer relations and our order processing has become almost seamless.

I am very happy with Interakt.

Adunni Organics
United States
2 months using the app
April 10, 2023

Shopify set up with Interakt was quick. The migration happened in a few minutes without any glitch.

ATIDUDE
India
2 months using the app
Edited April 30, 2022

Mr Rupak has helped a lot in installation process and solved all queries. Till now finding app very useful.

Gambol
India
About 2 months using the app
interakt.shop replied August 21, 2022

Thank you team Gabol!

Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each day memorable.

November 11, 2022

Support team of Interakt is very supportive. I personally like the main feature of abandon checkout. The automation & catalog features are great.

awsomesolution
India
About 2 months using the app
January 31, 2023

it has been a great experience! Pre-built templates & campaigns for all order related notifications are superb. The support provided was great.

oxienutritionin
India
About 1 month using the app
February 20, 2023

The platform is really simple and easy to use! Rahul & Akansh helped me through the onboarding and set up over a few calls and looked into all the queries I had to set up my store campaigns, add users, templates etc. Would definitely recommend using their services.

Big Bear Farms
India
About 1 month using the app
February 7, 2023

The automated campaigns work extremely well. The platform has a lot to offer especially when it comes to catalog and customer engagement.

Arrow Angel
India
26 days using the app
December 8, 2022

Great experience! Support is extremely helpful with set-up and resolving any queries. The campaigns and automations are easy to set-up for my ecommerce store and the platform is very user-friendly.

Nisarga Herbs
India
19 days using the app
October 11, 2021

Interakt/Haptik have been seamless enablers of our customer engagement programs since day 1. We at Stemwater Farms have been able to effectively market our products and retain and engage with our customer base in a real-time manner due to Interakt's superior and ever evolving technology.

STEMWATER FARMS
India
14 days using the app
interakt.shop replied October 12, 2021

Thank you Abin and Team Stemwater farms for your kind words! We look forward to help you scale and contribute to your vision of promoting residue and pesticide-free produce!

November 20, 2021

Provides the WhatsApp API features that we need for our store. Customer service is also fast, helpful, and responsive.

Jakarta Carpets
Indonesia
14 days using the app
interakt.shop replied January 4, 2022

Thank you team Jakarta Carpets for your review!