Conversion | Customer service
Interakt for WhatsApp Business

Interakt for WhatsApp Business

by interakt.shop

Cart Recovery + COD Confirmation + Bulk Campaigns + Team Inbox

4.9 of 5 stars(31 reviews)
Free plan available. 14-day free trial. Additional charges may apply.

Team Inbox & Chat Widget

Add free chat widgets to your e-store & collaborate with unlimited team members to offer customer support at scale on WhatsApp

Automated Store Notifications

Set automated reminders for COD confirmations, shipping updates, abandoned carts, & discount offers. Timely nudges will result in sales

Bulk Campaigns & Broadcasts

Set up one-time or recurring campaigns to engage your customers and sell more. Monitor campaign performance & optimize for conversions

About Interakt for WhatsApp Business

Signup by 31st Dec to get $250 of free notifications. T&C* Apply

Interakt, the Official WhatsApp Business API Solution Provider enables you to retain customers by building a great post-purchase experience on WhatsApp.

Integrate your store with Interakt and convert business inquiries into paying customers.

3 simple steps to get started with Interakt-

  1. Install Interakt
  2. Link your verified FB Biz account with Interakt
  3. Verify the number you want to link with Interakt

Green Tick Verification

Interakt applies for an official WhatsApp business API approval for your store on sign up. This helps build brand credibility.

Automated Business Notifications & Broadcast Campaigns

Engage with your customers in full-funnel conversations at every stage of their buying journey with a powerful notifications engine for seamless customer engagement and higher conversions.

Pre-purchase Notifications

  1. OOO, Welcome Greetings, Delayed Messages - Manage customer expectations by triggering automated intent-based WhatsApp messages during & after business hours.
  2. Abandoned Cart - Send instant reminders to customers nudging them to complete the purchase.
  3. Back-in-stock alerts - Send personalized alerts for every customer by linking it to their wishlists.

Post-purchase Notifications

  1. Send Order, Payment & Shipping Updates - Send pre-approved WhatsApp template message for Order Confirmation, tracking, and delivery updates.
  2. COD Order Confirmation - Eliminate the risk of COD order cancellations, send WhatsApp messages with a verification link to customers.

Loyalty & Referrals

  1. Discount & Offers - Send promotional & discount messages on WhatsApp via Interakt's to inform customers about new offers.
  2. Feedback - Ask for customer feedback through pre-approved notifications and much more.

Shared Team Inbox

Support your store customers through a shared team inbox and respond to queries instantly with a single WhatsApp Business API Number.

Conversation Analytics

Track business KPIs, agent, and campaign performance via analytics and monitor response & resolution times to improve your customer experience.

Integrations

Interakt enables quick integrations with popular eStores, CRMs & business apps. Any app can integrate smoothly with Interakt’s public APIs.

Access Interakt on the go, available on App Store & Google Play Store!

Drive Your E-commerce Store Sales with Interakt. Start your 14-day free trial today!#

*What are the T&C to avail the free notifications offer?

  1. WhatsApp Biz Account should be created between Oct 1st to Dec 31st.
  2. 1000 messages must be sent in the first 60 days of WhatsApp account creation.
  3. The offer applies to Starter or Growth Plan users only.

Media gallery

  • Supercharge Business Growth & Elevate Customer Experience
  • Shared Team Inbox & Analytics
  • Automated Store Notifications on WhatsApp
  • Bulk Personalized Campaigns & Analytics
  • Build Brand Credibility with green tick verification
  • Interakt Special Launch Offer

Support

Pricing 14-day free trial

See all pricing options

Free Plan

Free

  • Unlimited conversations with 200 contacts/month
  • 400 notifications/month
  • API approval & setup
  • Auto Notifications
  • Shared Inbox
  • WA Widget

Starter Plan

$15/month

Extra usage charges based on tier, and WhatsApp template costs on FB actuals

  • Unlimited conversations with 2000 contacts/month
  • API approval & setup
  • Auto Notifications
  • Shared Inbox
  • WA Widget
  • Green tick verification

Growth Plan

$35/month

Extra usage charges based on tier, and WhatsApp template costs on FB actuals

  • Unlimited conversations with 3500 contacts/month
  • Notifications with delay
  • Analytics & Reports
  • Chat automation
  • Roles & Permissions

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
    (28)
  • 4 of 5 stars
    10% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 31 reviews

Most recent reviews

BlissClub

Rating
5 of 5 stars
Posted
October 18, 2021

Interakt seamlessly integrates with Shopify as well as our website to help us stay in touch with our customers through Whatsapp. The notifications. module makes it very easy for us to keep our customers updated at all points of the order lifecycle. We have also seen great success with the triggered as well as promotional whatsapp campaigns we have set up using Interakt.

Restore

Rating
5 of 5 stars
Posted
October 16, 2021

Very easy way to stay in touch with your customers and engage them for repeat orders and abandonment.
Overall wish it had more automation options, and easier campaign management, but you can do what is needed through API.

Limese India

Rating
5 of 5 stars
Posted
October 13, 2021

We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.

View all reviews