Anmeldelser (1.075)

Samlet bedømmelse
3,7
Antal pr. bedømmelsesniveau
  • 76 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 16 % af bedømmelserne er på 1 stjerner
1. november 2024

assistenza da migliorare, 4 giorni che mando email ma nessuno risponde

Sconti Italiani
Italien
Cirka en måned bruger appen
11. april 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
Colombia
Cirka 3 år bruger appen
1. marts 2025

Muy mala

Novo Argento
Spanien
11 måneder bruger appen
24. november 2024

BZDE

swiftshop
Colombia
Cirka 6 timer bruger appen
17. marts 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
Indien
Mere end et år bruger appen
12. juli 2024

the wrost app i have ever seen , poor customer service , poor user acceess

ILORA
Indien
10 dage bruger appen
17. maj 2024

Waste app

Savorworks Artisans Pvt Ltd
Indien
Næsten 2 år bruger appen
10. april 2024

worst service

KASSA
Indien
2 dage bruger appen
Redigeret 17. april 2024

If you just need the widget that appears on your website to connect with your customers Superlemon works just fine. However, none of the automation works properly and to make it worse no customer service is available to help. I have sent over more than 3 emails and I just got one response saying they will investigate and never came back to me for more than a week.

ENPOSH
Italien
Næsten 5 år bruger appen
SuperLemon App svarede 28. november 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

3. marts 2025

⭐ 1/5

Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly.

After weeks of frustration, we are uninstalling this app. I ...

Aegon Power
Indien