Marketing+Support on WhatsApp , 1.052 anmeldelser
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Very bad app, bad service and always go down!
It Doesnt work fine and always, there is another app better in the shopify store
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while using our app. We take customer satisfaction seriously, and we strive to provide the best possible service.
We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.
Thank you for bringing this to our attention, and we hope to regain your trust in the future.
Not even a star if there is an option. Many functions cannot load, already emailed them for months, paying but still unable to use them. Take months to respond or even not respond. So piss off!
Too many bugs in recent times. Using this app from 2022. But recently the app has a lot of bugs and is very unstable. I'm looking for other options
The 'My whatsapp' window is still not working
They started to bill me even after uninstalling
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while using our app. We take customer satisfaction seriously, and we strive to provide the best possible service.
We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.
Thank you for bringing this to our attention, and we hope to regain your trust in the future.
It was a good app, but they start to charging me and I don't know why If I have the free plan. Also an app of WhatsApp and they don't have WhatsApp support, so wrong. The worst support, I send an e-mail days before and there's no answer yet
Very bad app, customer service wont respond . I have my whastapp api number register with them but i cant see it ony Facebook business manager they are not responding at all, i am on your their paid plans but not response.
Hello Customer,
We want to start by expressing our sincere apologies for the inconvenience you encountered while using the features. We truly appreciate your feedback as it helps us identify areas where we can improve. We understand that configuration can sometimes be challengin, but rest assured we are here to help.
We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!
They shove pop-ups into your theme then support never answers to support removing it & you cannot remove it from the settings. bad app
Thank you for reaching out to us and sharing your feedback. We sincerely apologize for any inconvenience caused by the inability to disable the pop up. We understand that this has been frustrating for you, and we genuinely appreciate your patience.
Our customer support team is dedicated to providing timely assistance. Please raise your concern with our support team, it would have taken only a few minutes to address this matter.
We will do everything we can to make your experience with Superlemon positive again!
Da rivalutare dopo gli ultimi aggiornamenti, prima era tutto ok, semplice ed intuitiva, adesso le nuove opzioni le attivano senza dare la possibilità di scegliere.
oi boa tarde meu palno foi atulizado para cobranca e eu quero o gratuito
pode cancelar por favor
Service & customer support is extremely bad, we can't log in on whats app application, support team is not even responding...
Dear Customer,
Sincere apologies for the poor customer support. We understand your frustration & difficulty in accesing WahtsApp Application.
We would like to take this chance to undo our mistakes & get on a call with you to understand your problem.
We have already sent you an mail regarding the same.
horrivel, peguei o plano gratuito e eles estão me cobrando 500 US ao mes aqui