Samlet bedømmelse
3,5
Antal pr. bedømmelsesniveau
  • 77 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 15 % af bedømmelserne er på 1 stjerner
Redigeret 16. juli 2021

most of the time unable to send msg and it always show announcement stating there's an issue. This issues didnt solve for few months. Email support also didnt reply.

VomosAsia
Malaysia
Cirka 2 måneder bruger appen
SuperLemon App svarede 16. juli 2021

We have replied with the possible solution to your query. Please check if you received it. In case of further doubts, please let us know, we will be happy to help.

Best Regards!

21. november 2020

My website crashed after installing it (I am a pro user) 1. Pictures on Hompage are not loading 2. Add to cart button wasnt working

Art Galore®
Indien
Cirka en måned bruger appen
SuperLemon App svarede 25. november 2020

Apologies for the inconvenience caused, we have fixed the issue and will be monitoring for such incidences to avoid such mishaps later. Do let us know if you face any issues by writing us at support@superlemon.xyz. We will be happy to help you. :)

31. januar 2023

It doesn't allow to disable some widgets or you must get an extra verification step to control your own account, this verification was not completed by superlemon in over a month. Every update took a lot of time and their response time is very long. We had to switch to a different app as we never recieved any answer from them.

Hules Colón
Mexico
Cirka en måned bruger appen
SuperLemon App svarede 2. februar 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

9. september 2021

The app has created a mess with our clients. Auto order cancel has NOT been selected. Yet when the client replies to the COD with No, their system cancels the order on shopify! But that is not the only issue. The cancelation does NOT restock the item in inventory. Reached out to support, they keep passing the buck to someone else. We finally gave up and have now removed the app. Ordinarily, I would not have bothered to write a review, but their app has caused us significant customer issues. And their customer support is 0/5 rating in my humble opinion. Of course, I have all the communication to back up my claim. It just sad, the app had so much potential.

Online Book Store – Bookends
De Forenede Arabiske Emirater
Cirka en måned bruger appen
19. august 2020

não está funcionando mais.. estranho. quando instalei estava tudo funcionando perfeitamente. agora não funciona mais.

Virtuonic Shop
Brasilien
Cirka en måned bruger appen
24. april 2021

The app didn't work at all. No WhatsApp messages were sent to the abandoned carts and still we were charged $9.99 If the app is not working, then were we charged just for installing the app? In the app's dashboard it is mentioned - "We are facing issue in sending Automated messages for abandoned cart template messages. We are working on resolving this. Apologies for the inconvenience caused. Appreciate your patience." Basically, they themselves are saying the app is not working right now. So Why are you charging us for it? If this review had an image upload feature, I would have added the screenshot with all the proofs. This is not done!! I request a refund.

FaralBox
Indien
Cirka en måned bruger appen
SuperLemon App svarede 24. april 2021

Hi,

Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.

26. februar 2023

Péssimo faz cobrança sem autorizar, o minimo é 500$ de cobrança, tá maluco!!!!!!!!!! nao recomendo

VERTURO ⚡️
Brasilien
Cirka en måned bruger appen
SuperLemon App svarede 10. marts 2023

Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível. Nós realmente apreciamos sua paciência.

17. januar 2021

BEWARE - I choose to use trial version and they charge me monthly fee without my consent or any warning whatsoever, the app is ok, but the service is not, it's an hoax. Im not happy with it, tried to talk to custom service, i got no answer from them. Not haapy with an app that says that i can try for 30 days, and charge me a fee without my consent or any kind of warning that they would do so this is ridicolous

Akisym
Brasilien
Cirka en måned bruger appen
SuperLemon App svarede 18. januar 2021

Hi, Apologies for any inconvenience caused. Can you please raise a ticket by emailing to support@superlemon.xyz. We will help you resolve your query ASAP.

24. november 2021

Mejoren como la version anterior, la version beta es malisima, los clientes no pueden ingresar su numero de whasapp porque piden codigo y lo hacen mas dificil a los nuevos prospectos, no dejan enviar mensajes manuales, al menos den la opcion al dueño del aplicativo que vuelva a la version anterior

EM | Ropa Online - Low Cost
Peru
Cirka en måned bruger appen
SuperLemon App svarede 25. november 2021

Hola,
Disculpas por cualquier inconveniente que te haya causado. ¿Puede compartir la dificultad que enfrenta con la aplicación Superlemon en support@superlemon.xyz?
Seguramente lo ayudaremos a usar la nueva aplicación.
Gracias

12. marts 2022

This app has very limited features and the pricing is higher. I think this app is still being developed, beta version. If anyone looking for upgraded features please refer to other Whatsapp apps on AppStore.

Ink Charming
Spanien
Cirka en måned bruger appen
SuperLemon App svarede 12. marts 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.