Samlet bedømmelse
Antal pr. bedømmelsesniveau
  • 77 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 15 % af bedømmelserne er på 1 stjerner
Redigeret 4. april 2024

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

Whisky Grail
Cirka 3 år bruger appen
11. april 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Cirka 3 år bruger appen
29. januar 2024

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

OneClick Supplies
Næsten 3 år bruger appen
5. februar 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

Mere end 3 år bruger appen
24. november 2023

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

Mere end 4 år bruger appen
17. marts 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
Mere end et år bruger appen
Redigeret 25. januar 2024

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.

Næsten 3 år bruger appen
SuperLemon App svarede 7. september 2023

Dear Customer,

Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages.

The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand!

Sorry for the inconvenience caused.

13. december 2023

not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app

Cirka 2 timer bruger appen
10. april 2024

worst service

2 dage bruger appen
31. oktober 2023

The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff

Eleven Brothers
Mere end 3 år bruger appen