Rezensionen (1.054)

Gesamtbewertung
3,5
Anzahl pro Bewertungsstufe
  • 77 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 15 % der Bewertungen sind 1 Sterne
Bearbeitet am 4. April 2024

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

Whisky Grail
Schweiz
Etwa 3 jahre mit der App
11. April 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
Kolumbien
Etwa 3 jahre mit der App
5. Februar 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

MyLang
Indien
Mehr als 3 jahre mit der App
29. Januar 2024

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

OneClick Supplies
Vereinigtes Königreich
Fast 3 jahre mit der App
17. März 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
Indien
Mehr als ein jahr mit der App
17. Mai 2024

Waste app

Savorworks Artisans Pvt Ltd
Indien
Mehr als ein jahr mit der App
24. November 2023

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

MAYASHA
Indien
Mehr als 4 jahre mit der App
Bearbeitet am 25. Januar 2024

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.

LABOTHECAIRE
Saudi-Arabien
Fast 3 jahre mit der App
SuperLemon App hat geantwortet 7. September 2023

Dear Customer,

Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages.

The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand!

Sorry for the inconvenience caused.

10. April 2024

worst service

KASSA
Indien
2 tage mit der App
28. Juli 2023

This app has generated interference with the code of my theme causing the photo of the products not to be shown, which is really disastrous. I have tried to contact the developer of the app and have not received any response. Now I do not know how to solve the problem, it is really a horror to have installed this app because of the interference with the code of the store and on top of that they do not respond.

Sweetea
Chile
Mehr als 3 jahre mit der App