Rezensionen (1.075)

Gesamtbewertung
3,7
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
16. Mai 2021

No aparece en móviles, es la segunda vez que la instalo después de 6 meses y solo ha funcionado 5 min. pasa lo mismo que antes, aparece en ordenadores pero no en móviles, tengo puesta la opción de que aparezca en los dos lugares. si mañana sigue así la desinstalo y nunca mas.

ChikaChick
Spanien
Etwa 2 stunden mit der App
SuperLemon App hat geantwortet 18. Mai 2021

Hi,

Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.

9. Juni 2019

Thanks for the awesome app!! Easy to Setup, Works great, Highly Recommend!! A must have for any online store!

End To End Gallery
Vereinigte Staaten
5 minuten mit der App
6. September 2023

no envio directo a whatsapp

almohadasarcoiris
Kolumbien
Etwa eine stunde mit der App
Bearbeitet am 28. April 2022

This app isnt right for my store so had to delete but seems to work well if you need Watsapp, Live Chat or Messenger. I had an issue with deleting and someone contacted me straightaway when I sent an email and added a review.

Nia Ballerina
Vereinigtes Königreich
Etwa eine stunde mit der App
SuperLemon App hat geantwortet 28. April 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

28. November 2020

OK, among all ridiculous apps I have seen these days this one is phenomenon. It just disappeared from my shop and guess what their customer is on automatic reply which will come back to you after 2 working days, means I and all my customers should hang on there until they come back!

victoriarosebaby
Vereinigtes Königreich
Etwa eine stunde mit der App
SuperLemon App hat geantwortet 30. November 2020

Hi, Apologies for the inconvenience caused. Can you help us with some information regarding the problem so that we can help you better, there might be a chance that the configuration setting of but widget button might not be right, but believe us our app provides a great value and we will make sure that it will do to you too.

17. Mai 2023

Mala, no me deja ingresar a la prueba gratis y la pagina queda en blanco, así que no puedo configurar el boton de whats app. Es muy frustrante porque por mas que actualice la pagina vuelve a quedar en blanco

datiashop
Argentinien
44 minuten mit der App
SuperLemon App hat geantwortet 24. Mai 2023

Pedimos disculpas por las molestias y entendemos lo frustrante que puede ser cuando las cosas no funcionan como se esperaba.

Para ayudarlo mejor, ¿podría brindarnos más detalles sobre el dispositivo y el navegador que está utilizando en support@superlemon.xyz? Esta información nos ayudará a investigar el problema y encontrar una solución adecuada. Además, le recomendamos que borre la memoria caché de su navegador y vuelva a intentarlo.

24. März 2023

Nothing works, lots of 404 broken links, the "free trial" does not work and charges you immidiatly when upgrading to a paid plan. Did not bother to even contact support as they only have email support, and an app this broken does not deserve my time.

MarulaLab
Vereinigte Staaten
42 minuten mit der App
SuperLemon App hat geantwortet 27. März 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

8. Februar 2021

Just Installed but Settings page is not opening for configuration :(( . I hope they can fix this as soon as possible,

Kuchora
Tansania
25 minuten mit der App
SuperLemon App hat geantwortet 8. Februar 2021

Hi,

We would be facing downtime from 12pm to 3pm IST today, where messages might not go, due to maintenance activity. Inconvenience is deeply regretted.

Regards,
Anuj

Bearbeitet am 22. August 2021

It´s not working on desktop. Keep saying that are no agents online but this is not true. I did all!!!

Ei Bebezão! Coisinhas Infantis
Brasilien
Etwa eine stunde mit der App
SuperLemon App hat geantwortet 23. August 2021

Apologies for the inconvenience caused to you. I have checked your website and the WhatsApp chat widget is working fine. If you still face the same issue kindly write back to us at support@superlemon.xyz.

19. September 2023

This app does not live up to the promised services, I had set up my button to be contacted on whatsapp, but the button did not do this, but opened a popup where it asked for the customer's number, Absurd! Also it is unbelievable that in 2023 an app on Shopify App Store does not have a chat with customer service, only email.

Insta Shark Agency
Italien
23 minuten mit der App