Rezensionen (1.062)

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 77 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 15 % der Bewertungen sind 1 Sterne
23. Februar 2022

What happened? You can´t send direct whatsapps to the abandoned carts anymore.
That was the best of the app, to bad it doesn´t have that function anymore.

Kazoo Mx
Mexiko
3 monate mit der App
SuperLemon App hat geantwortet 23. Februar 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

27. Oktober 2022

WORST APP and THE WORST customer service. No one cares in this company and does not even bother replying or acknowledging an email. I would like to unsubscribe and please HELP me for the same and at least take an initiate now to reply.

The Pink Foundry
Indien
3 monate mit der App
SuperLemon App hat geantwortet 11. November 2022

Sincere apologies for the inconvenience caused. We shall get in touch with you regarding the issue and resolve it as soon as possible.
We highly appreciate you patience.

18. September 2020

Be careful, they display false analytics to make it seem like your cart recovery is a lot higher than it actually is. 90% of the carts claimed as 'recovered' by the app haven't even been sent a Whatsapp message (Message log shows - Failed: Number not on WhatsApp)

If the message was never sent, the app should not be showing it is recovered by them. When i brought it up to support they just said they would look into it but never got back to me about it.

LuxiLashes
Kanada
3 monate mit der App
20. Dezember 2021

Utilicé la versión anterior y era mucho mejor que esta en cuando al objetivo del servicio. Esta nueva versión tiene mucho errores. Las plantillas no cargan. Los pedidos de días anteriores no cargan. Hay clientes que no se reflejan en el listado de la extensión de chrome y hay que usar el enlace manual de WhatsappWeb para agregar el número de teléfono en el enlace y poder contactar. Se pierde más tiempo. No la recomiendo hasta que arreglen los errores de la nueva versión. Por favor, arreglen estos errores para poder utilizar el servicio con eficacia. Gracias

Misito Gatito
Spanien
2 monate mit der App
SuperLemon App hat geantwortet 20. Dezember 2021

Hola,
Disculpe las molestias que esto le haya podido ocasionar. Por favor, pídame que comparta el problema al que se enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.

2. August 2023

The application is a disgrace, they charged me 400€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to info@daremyshop.com

Daremy Shop
Spanien
2 monate mit der App
2. August 2023

The application is a disgrace, they charged me 300€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to onchitrends@gmail.com

ONCHI TRENDS
Spanien
2 monate mit der App
17. August 2023

Platform is not ready please dont use , Nothing fuctions properly and no proper support, it just they take money and disapear

Studio Scenes
Indien
2 monate mit der App
14. November 2022

Estou a mais de um mês tentando entrar em contato com o suporte para resolver BUG do APP e não obtenho resposta. Suporte péssimo! Adquirimos a versão paga do sistema e simplesmente não conseguimos usar. Que atendimento é esse? Horrível...

Vopen | Loja Oficial‎®
Brasilien
2 monate mit der App
SuperLemon App hat geantwortet 15. November 2022

Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível.
Agradecemos muito sua paciência.

2. August 2023

The application is a disgrace, they charged me 200€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to mitemyshop@gmail.com

Mitemy shop
Spanien
Etwa 2 monate mit der App
19. März 2023

Pesimo! adquirí el segundo plan, y dure días intentando enlazar a mi whatsapp sin ningún resultado, incluso me pisieron eliminar la cuenta de WhatsApp para al final no lograr confirgurar la app.
Ahora, luego de cancelada la suscripción nno puedo activar nuevamente mi numero de whatsapp con el que llevo trabajando meses y donde me escriben muchos clientes.
El soporte nunca responde o se tardan demasiado mientras yo sigo perdiendo ventas, pesima App no la recomiendo nada

Bique VisaG's
Kolumbien
Etwa 2 monate mit der App
SuperLemon App hat geantwortet 27. März 2023

Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible.
Realmente apreciamos su paciencia.