Rezensionen (1.075)

Gesamtbewertung
3,7
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
27. August 2023

Service & customer support is extremely bad, we can't log in on whats app application, support team is not even responding...

Cricket Best Buy
Vereinigte Staaten
Mehr als 3 jahre mit der App
SuperLemon App hat geantwortet 7. September 2023

Dear Customer,

Sincere apologies for the poor customer support. We understand your frustration & difficulty in accesing WahtsApp Application.

We would like to take this ...

7. Mai 2023

I have used this app for 3 years, 2 years were ok. Now this app automaticly changed my settings and more of USD 300 was stolen by them with messages that I never authorized

TU beauty store
Kolumbien
Mehr als 3 jahre mit der App
SuperLemon App hat geantwortet 24. Mai 2023

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you have experienced with our app. We understand the frustration caused by the ...

28. Juli 2023

This app has generated interference with the code of my theme causing the photo of the products not to be shown, which is really disastrous. I have tried to contact the developer of the app and have not received any response. Now I do not know how to solve the problem, it is really a horror to have installed this app because of the interference with the code of the store and on top of that they ...

Sweetea
Chile
Mehr als 3 jahre mit der App
Bearbeitet am 13. Februar 2023

Was using the free version just for the widget, but recently some clients came to us saying they have been receiving unsolicited whatsapp messages in english (our store is in portuguese). Turns out this app launched new features and turned them on by default, which also means they charged us $64,32 and sent over 800 whatsapp messages to our clients in a foreign language. VERY upset with this. I ...

Cordolário
Brasilien
Mehr als 3 jahre mit der App
SuperLemon App hat geantwortet 21. März 2022

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.

Have a good day :)

11. Juli 2023

They shove pop-ups into your theme then support never answers to support removing it & you cannot remove it from the settings. bad app

Walls Nation
Vereinigte Arabische Emirate
Etwa 3 jahre mit der App
SuperLemon App hat geantwortet 14. Juli 2023

Thank you for reaching out to us and sharing your feedback. We sincerely apologize for any inconvenience caused by the inability to disable the pop up. We understand that ...

29. Januar 2024

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

OneClick Supplies
Vereinigtes Königreich
Fast 3 jahre mit der App
Bearbeitet am 15. November 2021

The app used to be good, after the last update it is completely bad, I do not recommend!
I want a refund for the last two months!

4Evah Young
Brasilien
Fast 3 jahre mit der App
SuperLemon App hat geantwortet 16. November 2021

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

Bearbeitet am 8. August 2023

BE AWARE THEY COMIT FRAUD, THEY ADD POPUPS ALL OVER YOUR PLACE WITHOUT CONCENT. THEY SPAM YOUR COSTUMERS WEEKS LATER AND SELL WHATS APP DATA BASES

THEY CHANGED THE CORE OF THE APP WITHOUT CONCENT OR APROVAL. NOW THEY DEMAND THE COSTUMER TO LEAVE THEIR WHATS APP NUMBER OR THEY WONT SEND THE MESSAGE. ALSO THEY FORCE YOU INTO THIS. NO SUPPORT RESPONSE EITHER. BUYER BE AWARE THIS IS FISHY, THEY MAKE ...

Bolpromex Bolsas Ecológicas
Mexiko
Fast 3 jahre mit der App
SuperLemon App hat geantwortet 27. März 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

Bearbeitet am 25. Januar 2024

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.

LABOTHECAIRE
Saudi-Arabien
Fast 3 jahre mit der App
SuperLemon App hat geantwortet 7. September 2023

Dear Customer,

Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated ...

Bearbeitet am 8. April 2023

updated to paid version .
no support . WhatsApp phone number now cannot be used .

fablore
Indien
Mehr als 2 jahre mit der App