Rezensionen (1.075)

Gesamtbewertung
3,7
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
9. Juni 2021

Used to work well for over a year but the last 6 months have had several issues. The automated Abandoned cart has stopped working twice, for weeks on end without any notification. Who knows how many sales have been lost due to this. It was addressed by the developers only for it to happen again a few weeks later. Been told it would be fixed in 2-3 days - more than a week later and no response. Very generic responses usually from the Help Desk Team. Unfortunately lost all faith in the app. Just found a better app for the same price with more functionality and more trust ratings.

Zoodle
Südafrika
Etwa ein jahr mit der App
SuperLemon App hat geantwortet 9. Juni 2021

Our support team is in contact with you on ticket #22004. We are working hard to fix this issue as soon as possible. We apologize for the inconvenience caused. Please wait for our response in the ticket.

11. Mai 2020

I M USING THIS APP FOUND ITS VERY SUPPORTIVE TO INCRESE CONVERSION ON WEBSITE
AND IT BUILTS CUSTOMER TRUST.

Trend Shopix
Niederlande
13 tage mit der App
Bearbeitet am 24. Juni 2020

Muy buena app me ayuda a tener a al amano el whatchat de todos lo recomiendo mucho, es facil de usar

Rolamix Inc.
Vereinigte Staaten
13 tage mit der App
Bearbeitet am 23. März 2022

As per my recent experience this app is not user friendly. Limited features makes it hard for us to drive more sales in our e-commerce store. And pricing is not reasonable.

Blessudi
Vereinigtes Königreich
5 monate mit der App
SuperLemon App hat geantwortet 23. März 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

26. September 2021

very slow in fixing their sites bugs. overall the app has good free features but the bug fixing takes lots of time.

happinesscart
Indien
12 monate mit der App
26. November 2021

The app was working well until their recent update. Now I cannot even send abandoned cart messages. Support team is not helpful.

BlissMart Shop
Vereinigte Arabische Emirate
5 monate mit der App
SuperLemon App hat geantwortet 28. November 2021

Hi,
Sorry for any inconvenience this may have caused you. Can you share the difficulty you are facing with the Superlemon app at support@superlemon.xyz?
We will surely help you to use the new application.
Thanks

4. August 2021

I've been loving this app so far!! easy to use and highly customizable. I'm currently using the free version, but seriously considering moving for a paid plan. Great work!

MuebleMundo
Guatemala
13 tage mit der App
3. Oktober 2022

Tem muitos bugs! Demora pra carregar! Tem que dar refresh na página toda hora! Fora isso ele é bem configurável!

PráticoMania
Brasilien
12 monate mit der App
3. März 2022

This app does not work, I tried to set up the simplest function, set store hours and it won´t work unless I set it up to be available 24/7 , help

Vitos
Mexiko
12 monate mit der App
SuperLemon App hat geantwortet 3. März 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

9. Juli 2019

I like it is perfect thanks my online store is small and is growing and this app is appropiate for my necesities

flimar.ket
Kolumbien
12 tage mit der App