Marketing+Support on WhatsApp

Very rarely i do this. installed this app and subscribed for ultimate plan. From day 1 the whats app icon was not showing properly on the website after landing on any page, every-time when new page is browsed one has to refresh page to make the icon visible . We escalated this issue with video recording, it took good 14 days to fix this issue with multiple follow ups, and the issue got resolved creating major issue on our website i.e our "add to cart" and "checkout" button stopped working. It took 2 days for us to identify that when there was NO sale happening and some buyers complained. 2) We then escalated this new issue to them, and we are sitting and waiting for them to fix this, and our live website has currently non-working "add to cart" and "checkout" button. Will wait till today for any positive outcome, if not shall uninstall the app for good.

The app that was "free" has been updated and started charging unauthorized amounts. The terms are not clear, much less the descriptions to find out where the charges are being made. One day the app was good, I don't recommend it anymore. Just follow the latest comments to see a lot of complaints.

muito bom, o fato de ter versão grátis, faz com que o cliente experimente e conheça mais do app, percebendo que pode melhorar e aderir um plano pago para mais funcionalidades

Muito bom, porém falta a opção de editar os textos, caso já tenha que ela fique explicita, e deixar a loja menos cheia de informações.

¡Gracias! por esta funcional y eficiente aplicación - Merccadeo+Soporte en WhatsApp, es realmente útil - totalmente recomendable.

Mundo Ofertas lo certifica, en virtud a buenos resultados en el mundo del comercio electrónico.

I use this app to provide my customer a fastest transactions. It will help me communicatinf my customer even if I'm on my phone.

Excelente aplicación fácil de configurar y lo mejor es que la versión gratuita es muy buena, La recomiendo!

Customer support is poor, no one is replying to the emails being sent for support. Unsatisfied with the service

A proposta do aplicativo é boa, más infelizmente estou desanimando porque dá muito bug pra abrir as páginas e ao salvar as configurações, trava o número de telefone da conta que não conseguimos editar depois, alteramos o idioma preferido no sistema más não obedece nas mensagens aos clientes, não tem suporte por chat, demoram pra responder os emails e quando responde as respostas são confusas.

They solved a problem in 2 minutes!! Great support! 5 stars for the support, 5 stars for the application really easy to use