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no customer service, no one respond, worst service. someone suggest me regarding this app. but after installed this i really felt i have wasted my time ..
Hi,
Apologies for the inconveneince caused. We have replied to your query.
Kindly write back to us if you are still facing the issue.
Regards,
Team Superlemon
Horrible. Unable to disable automated messages from sending. I would ultimately like to close my account with this app but I'm starting to think that isn't even an option. All contact/email links take me to a blank screen. How does this app have such a high rating? This is ridiculous!!!!!
]La aplicacion era lo mejor que habia en shopify, hasta que ya desabilitaron la opcion de mensaje directo a whatsapp.
Sinceras disculpas por las molestias. Tenga en cuenta que no tenemos permiso para crear descuentos en nombre de ninguna tienda. Sin embargo, si tiene alguna inquietud con respecto al producto, estaremos encantados de programar una llamada para usted.
BUYER BEAWARE***** They hid their fee in the minimized text you could be charged up to $5000 a month. I made a mistake of installing it by lookin at their reviews I now know they are fake. They wouldn't even get back to me to set up the app even I signed on their monthly subscription plan then I noticed they are charging me one by one for the app it not even set up yet. Stay AWAY AT ALL COST
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
hello poor support, 2 days and no one answering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for bringing this matter to our attention. We sincerely apologize for the delay in responding to your query. Our team has been experiencing a high volume of inquiries, which has unfortunately resulted in longer response times than usual.
If there's anything else we can assist you with, please don't hesitate to let us know. We strive to provide excellent support to all our customers and we are committed to addressing your concerns. Once again, sincere apologies for the inconvenience.
dont use this app , they charge you money without working ! no customer support no answer since 5 days ! and they have take the money! very poor !
very poor customer support i am trying to reaching out your company before 3 days but no one reply me and i also pay you guys 15$ no one response me scammers
Dear Dr. Rashel,
Sincere apologies for the poor customer support. We understand your frustration.
We would like to take this chance to undo our mistakes & get on a call with you to understand your problem.
We have already sent you an mail regarding the same.
Finger weg! App und Support total schwach 3 Sterne sind zu übertrieben...
Totalmente instavel, cai toda hora. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
it says there is a 7 day free trial. But when I try on the growth package, they billed me immediately. I ask their support for assistance, no action taken. Now, shopify have billed me. they say they need more time to process....
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.