Reseñas (1.075)

Calificación general
3,7
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
3 de marzo de 2022

This app does not work, I tried to set up the simplest function, set store hours and it won´t work unless I set it up to be available 24/7 , help

Vitos
México
12 meses usando la aplicación
SuperLemon App respondió 3 de marzo de 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

17 de agosto de 2023

It was a good app, but they start to charging me and I don't know why If I have the free plan. Also an app of WhatsApp and they don't have WhatsApp support, so wrong. The worst support, I send an e-mail days before and there's no answer yet

Al Recibir Ecuador-Tienda En Linea
Ecuador
7 meses usando la aplicación
23 de febrero de 2023

I always used this, but they changed the interface, now people gotta plug their phone number and they asked you to update to free but they can charge $500. I dont get it, it was a great app, i recommended it to all my students

winterimports
República Dominicana
4 meses usando la aplicación
13 de diciembre de 2020

The App is super simple to use. Yet, should you have any problems, reaching out to support IS A TASK!!!
Maybe they should use their own app so we can reach them instantly??????????? The app worked fine initially, now it doesn't work at all and I just cannot reach support to help me out

The Fat Little Penguin
India
4 meses usando la aplicación
SuperLemon App respondió 13 de diciembre de 2020

Hi, we reached out to you by email. We have asked you to share the error that you are facing when trying to contact us.

13 de enero de 2023

VERY VERY BAD SUPPORT SERVICE........................................................................

INFLUENZA.mi
Italia
3 meses usando la aplicación
SuperLemon App respondió 16 de enero de 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

24 de enero de 2023

Abondoned Cart Not Working, Pls Help ASAP, Order Confirmation Sms Going but Customers Not Recieving Whatapp Msg for Abondoned Carts

TRUNEXT®
India
Alrededor de 1 mes usando la aplicación
SuperLemon App respondió 25 de enero de 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

24 de febrero de 2021

I installed the APP in my store yesterday and it is very easy to configure, its interface is clean and simple to use, for someone who does not have knowledge it will help a lot ... I give two stars because the most important thing in this application is not the WhatsApp Widged, but the automatic sending of an abandoned cart message ... unfortunately the template they have configured is very ...

Tecno-Moda HN
Honduras
Alrededor de 1 mes usando la aplicación
25 de marzo de 2021

Crashed on the first attempt of usage. Let us see what happens later on. I did not have a wonderful experience with the app as such till now.

TheGrandOutlet
India
25 días usando la aplicación
SuperLemon App respondió 25 de marzo de 2021

Hi,

Thanks for writing to us.

Apologies for any inconvenience caused earlier, you can write to us at support@superlemon.xyz so that we can verify the issue and help you get ...

6 de marzo de 2023

Even you have good features but you bacame an aggressive, sticky and unpleasant app. You are sticking to the add to cart, to checkout to collect customer data but that can't be mandatory as not everyone using WA. In plus, without any consent and settings from our side - you generated 20% discount codes for customers on a market where 5% is already to much.... Your customer support poor and mainly ...

DECKO US
Estados Unidos
15 días usando la aplicación
SuperLemon App respondió 10 de marzo de 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

Fecha de modificación: 8 de junio de 2023

I can't disable the optin widget, I hate it!! The support doesn't exist, never send me back a verification for checkout

SoCool Boutique
Italia
8 días usando la aplicación
SuperLemon App respondió 12 de junio de 2023

Thank you for reaching out to us and sharing your feedback. We sincerely apologize for any inconvenience caused by the inability to disable the optin widget and the lack of ...